# Aadithya Umashankar > Sofware Engineer @ Retell AI | Ex-Meta | Ex-Amazon | Tech Advisor at Advize | UCLA MBA Location: San Francisco Bay Area, United States Profile: https://flows.cv/aadithyaumashankar As a seasoned software industry professional, I have a proven track record of success in software development and AWS. I possess strong leadership skills and have led multiple successful projects and teams throughout my career. I have achieved numerous successes in designing, developing, and implementing cutting-edge technologies. My experience includes serving as the technical lead for a confidential Machine Learning program for Amazon Studios, where I collaborated closely with teams from Alexa, Amazon AI, and Prime Video to file several patents. Additionally, I played a critical role in the successful launch of AWS Honeycode by designing and developing several essential backend components, resulting in robust and scalable architecture. ## Work Experience ### Software Engineer @ Retell AI Jan 2026 – Present | San Francisco Bay Area Building voice AI agents for call centers. Backed by Alt Capital and partnered with OpenAI. One of the leanest startups in the world: https://leanaileaderboard.com/ ### Tech Advisor @ advize Jan 2023 – Present ### Software Engineer @ Meta Jan 2024 – Jan 2026 | Menlo Park, California, United States Meta — BizAI Data Team Automating business-to-customer conversations through AI in WhatsApp and Messenger — supporting lead generation, FAQs, business information, and product catalog discovery. Focused on transforming unstructured data into structured formats to support indexing and retrieval-augmented generation (RAG) for Meta’s Business AI systems. Facebook Groups AI Enhancing engagement in Facebook Groups with LLM-powered conversation starters — applying generative AI to spark relevant, high-quality discussions across communities. ### Senior Software Engineer - Team Lead @ Amazon Jan 2023 – Jan 2024 | San Francisco Bay Area Amazon — Generative AI (Rufus) & Evaluation Systems * Launch team behind Rufus, Amazon’s generative AI-powered shopping assistant. * Worked on conversational data pipelines transforming large-scale dialogue data using LLM workflows for fine-tuning and continuous model improvement. * Led automated evaluation initiatives, designing signal frameworks to assess LLM outputs on truthfulness, faithfulness, harmfulness, and domain-specific guidance such as medical advice. Amazon Prime Video and Studios * Contributed to an ML initiative enabling auto-dubbing and lip-syncing of Amazon Studios originals, expanding global reach through automated multilingual content generation. ### Software Engineer @ Amazon Jan 2016 – Jan 2023 | Sunnyvale, California, United States AWS Honeycode ### Software Development Engineer Intern @ Amazon Jan 2015 – Jan 2015 | Chennai, Tamil Nadu, India ## Education ### Master of Business Administration - MBA in Technology Management and Entrepreneurship UCLA Anderson School of Management ### Bachelor of Engineering (BE) in Computer Science College of Engineering, Guindy ### Higher education in Computer Science SBOA Matriculation Higher Secondary School, Anna nagar, Chennai ### SSLC SBOA Matriculation Higher Secondary School, Anna nagar, Chennai ## Contact & Social - LinkedIn: https://linkedin.com/in/aadithyau --- Source: https://flows.cv/aadithyaumashankar JSON Resume: https://flows.cv/aadithyaumashankar/resume.json Last updated: 2026-04-10