Creating low and high fidelity prototypes in collaboration with engineers and product managers using Whimsical and Figma.

Conducting research through user interviews, contextual inquiry, surveys, moderated and unmoderated usability testing.

Contributing to the design system to improve consistency and efficiency in design.

Designed and implemented an analytics dashboard in collaboration with 4 researchers to increase the remote solve rate for customer calls, enabling a revenue increase of $1.6 million per year for each percent increase.

Designed and developed an analytics dashboard to alert factory operators of anomalies in energy consumption, enabling a 27.8% energy savings of the total factory energy usage.

Coordinated 30+ Dealer talks, a time slot for internal and external speakers to present their research.