⤷ Led specification, planning, and development of new features for our core Workflow Designer product offering—e.g. dynamic tables, conditions, formulas, global configuration, etc.—which in turn helped to win deals with numerous enterprise customers

⤷ Worked with Design and Product team members to ensure our Workflow Designer product continued to remain top-of-its-class

⤷ Worked with Customer Support to help reduce support tickets for our Workflow Designer product by 50% YoY

⤷ Implemented fullstack solutions within the Workflow Designer product, touching backend and database as well as frontend design and tooling; included complex user interface design, configuration management, versioning, routing, and performance considerations

⤷ Built and maintained over 25 active ETL/ELT pipelines in Apache Airflow with >99% uptime and <1% failure & error rates; surfaced over 150 mission-critical data points used in applications company-wide

⤷ Conducted UX, prototyped, and built a JavaScript-based web app used by 100’s of teachers for tracking complex intervention protocols on 1000’s of students

⤷ Coordinated adoption of Agile processes and acted as Scrum Master; increased work satisfaction, productivity, and efficiency for entire team

⤷ Facilitated adoption and customization of Canvas LMS for our teacher residency program; scraped backend APIs to build custom data dashboards used to monitor all critical program metrics

⤷ Automated quarterly report creation using Python, Pandas, PyPlot, HTML, and CSS; reduced time to generate reports from >10 hours to <5 minutes

⤷ Provided assistance on projects involving technical support, operations support, data management, data requests, and compliance for 100's of site-based staff as well as our central home office staff.