Today I lead human‑factors research and UX for FliteDeck Pro’s integrated EFB. Pilots were juggling ten different apps, so my team designed a single platform that handles flight plans, navigation logs and briefings.
Greater Seattle Area
I lead human-factors research and UX design for FliteDeck Pro’s integrated EFB, translating complex aviation requirements into intuitive cockpit tools that improve safety, efficiency, while reducing app fatigue due to app switching. I use simulator and desktop session and observations derived from flights where I ride in the jump seat on international flights to direct feature designs.
I spearhead the design of FliteDeck Pro’s integrated flight plan and navigation log workflow, enabling crews to interact with a digital flight plan and synchronize navigation logging within a single system. This gives pilots real-time access to critical flight-release data without switching applications and provides dispatch with immediate access to post-flight operational data.
My work to digitize crew briefings through FliteDeck Pro’s Briefing Module, replaces static paper workflows with dynamic up-to-date data. This work reduces training, costs, and flight delays.
Most recently, I led the design of a GNSS-interference map overlay to address the rapid rise in GPS jamming and spoofing affecting airline operations worldwide. I conducted research with long-haul crews and led field testing (including AirVenture Oshkosh) to inform a filterable map layer. This will allow pilots to assess threats and reconfigure aircraft to use alternate navigational aids.
Beyond software, I’ve contributed to flight-deck integration on programs including the Boeing 777X, working in simulators to refine accessibility, information density, and readability for operational environments. I collaborate closely with engineers, pilots, dispatchers, and regulators to ensure design decisions support safe, efficient operations.
I focus on reducing complexity, digitizing manual processes, and delivering clear, actionable information to shape the future of human-machine interaction in aviation through research-driven design.
2017 — 2017
Redmond
Collaborated with content owners to re-envision an inconsistent and outgrown employee portal for standardizing purchase contracts with vendors. Created responsive portal UI System following UWP and SharePoint standards. Tested options with international accountants and attorneys while working offsite, providing weekly status updates and evolving landing page visuals for test and evaluation.
· Iterated on the “My Requests” dashboard to visualize status and request details at a glance
· Lead QA effort with development teams based in Bellevue and India over Skype to ensure that we all met expectations as a team.
· Completed project with time to expand the scope to include a rework of the search experience to match the rest of the newly overhauled ContractWeb.
2013 — 2016
Bellevue, WA
Recruited by an internal design team to design precision agriculture tool for Wilbur Ellis. Was designated to lead to multiple B2B and B2C projects with Microsoft, LA Fitness and Zonar. Worked closely with Microsoft Finance to overhaul MyOrder their dynamic purchase order intake and approval system. Gathered user research and business requirements, channeling this data into elegant mobile/desktop solutions.
· Diplomatically negotiated project scope and cost/feature compromises between stakeholders and engineers
· Facilitated brainstorming meetings with clients, executives, to surface creative ideas/solutions
2013 — 2013
Greater Seattle Area
Designed the first-time user and default landing experience for a collaborative new venture between Corbis Entertainment and top product placement agency Norm Marshall. Translated the holistic UX strategy for the combined entity into a series of tactical marketing materials, as well as a User Guide for the annual Upfronts.
· Gathered user research and business requirements, channeling this data into elegant mobile/desktop solutions
· Created project dashboard consisting of client and campaign details to manage contract status updates
· Coordinated all website messaging and content, based on interviews with multiple stakeholders
2012 — 2012
Greater Seattle Area
Focused on coordinating the reader design for Android, as well as the interface for multiple other first-tier Amazon Fire products. Rapidly built credibility with full-time staff. Participated directly in team decision making and drove a cohesive design strategy to boost user conversion and engagement.
· Designed new tutorial features and coordinated new navigation systems across platforms
· Developed new tactics for converting application users into shoppers by previewing features at login
Education
1998 — 2002
School of the Art Institute of Chicago
BFA
1998 — 2002