• Developed user-friendly support services through years of customer service experience to ensure customer satisfaction and retention.

• Implemented product development strategies to enhance customer experience and drive business growth.

• Provided world-class customer service by creating memorable product demonstrations and driving positive consumer experiences.

• Processed sales transactions and achieved team goals to ensure an excellent shopping experience for customers.

• Built quality relationships with customers to discover their needs and generate future opportunities.

• Installed and configured monitors for trade screens on the TD trade floor at one Vanderbilt, completing 5 floors in one month for the grand opening.

• Ran thousands of feet of cables to ensure seamless connectivity for traders in the Midtown Manhattan metropolitan area.

• Achieved successful completion of the project on time, contributing to the successful launch of the trade floor at one Vanderbilt.

• team of freelance IT specialist