# Aaron Lam

> Software Engineer at Thumbtack

Location: Greater Seattle Area, United States
Profile: https://flows.cv/aaronlam

I am a full-stack software engineer with 4+ years of experience building AI systems that drive product growth and improve user conversion.

## Work Experience
### Software Engineer, Customer Growth & GenAI @ Thumbtack
Jan 2024 – Present | Bellevue, Washington, United States
Building GenAI system to revamp landing pages for conversion and SEO.

### Software Engineer, Creator Growth & AIGC Moderation @ TikTok
Jan 2021 – Jan 2024 | Bellevue, Washington, United States
Led full stack web development projects and supported the team size growing from 3 to 15+ engineers

Creator Growth Platforms
* Delivered a SEV 0 confidential project with a CTA page, achieved 50k+ views and 8% conversion rate
* Designed Redux store data flow and reduced build time by 70% during micro-frontend migration
* Rebuilt Creator Center new Analytics modules with 5k lines of code and achieved 1M+ PV/month
* Setup the new frontend automation test infra with Jest and RTL to increase code coverage by 40%

Creator Verified Badge Processing System
* Collaborated with 4 XFN teams to launch verification registration page and processed 100k requests
* Built a full stack platform to process 200k Blue V badge requests and earned the most traction
* Support reassign verification requests optimization and reduced 31% process time after launch
* Onboarded 5 new FE engineers with good track record and wrote 10+ FE SOPs and best practices

Multi-Channel Network (MCN)
* Led 3 engineers to deliver 10+ new features in 3 months and onboarded 100+ agencies after launch
* Refactored Golang API and migrated 20+ HTTP endpoints to Node.js BFF layer with DDD design
* Migrated all JavaScript files (71k lines of code) to TypeScript for enforcing type safety across teams

AIGC Moderation Ecosystem
* Led and built Penalty Center to support appeal cases and reduce case processing time by 50%
* Led 3 FE engineers to build account check page with hybrid framework and achieved 400k PV/day
* Built Issue Discovery Platform with React and Jotai to reduce the content risk operation by 40%

### Software Engineer, Creator Growth & AIGC Moderation @ ByteDance
Jan 2021 – Jan 2024 | Bellevue, Washington, United States
Enhance TikTok products to inspire creativity and bring joy

### Software Engineer, Supply Chain ML Infra @ Amazon
Jan 2020 – Jan 2020 | Seattle, Washington, United States
Worked at Supply Chain Optimization team to build a platform to visualize Econ data and ML model config
• Built a Java web app with Spring MVC to visualize terabytes of economics data for insights
• Developed an Alexa skill with AWS (S3, Lambda, CloudFormation) to assist 100+ new hires
• Implemented an IaC (Infrastructure as Code) script to deploy AWS ECS clusters in CI/CD

### Software Engineer, Core Product @ Printopus Ltd.
Jan 2019 – Jan 2020 | Bellevue, Washington, United States
Led engineers to build mobile app and SaaS platforms from scratch (full stack, iOS, infra)

GraphQL Backend
• Led a team of 4 to develop a GraphQL server to handle HTTP requests with 99.99% availability
• Designed authentication and authorization modules to secure GraphQL endpoints with 0 incident
• Migrated Airtable database service into existed server to simplify current admin workflow

Photo Booth Platform
• Developed an SSR web app with Next.js to allow updating iOS client configurations in real time
• Constructed a micro-frontend server with Spotify Backstage to assemble multiple web apps
• Adapted and deployed “email and SMS sender” Serverless functions to increase scalability

Cloud Infra
• Designed a NoSQL database with Google Cloud Firestore to process over 100k reads / writes per day
• Dockerized server and integrated CI/CD with GitHub Actions to decrease deployment time by 20%
• Built a CI/CD pipeline with Bitrise to publish multiple new versions of a legacy iOS app for business

### Software Engineer, UI/UX @ Apptio, an IBM Company
Jan 2019 – Jan 2019 | Bellevue, Washington, United States
Worked at UI team to build a UI test automation platform to replace manual testing process
• Built a MERN stack-based UI Comparison tool to avoid shipping 95% of UI bugs to clients
• Dockerized the automation testing tool and built CI/CD pipeline to decrease deployment time by 60%
• Refactored and tested 50+ files in React component library with Enzyme.js and TypeScript
• Built a version control visualizer with React which won EVP’s Choice award in hackathon

### Software Engineer, User Growth @ T-Mobile
Jan 2017 – Jan 2017 | Bellevue, Washington, United States
Worked at User Growth team to build the new version of “T Life” Android app
• Developed an Android MVVM (model–view–viewmodel) app which gets 10 million downloads
• Troubleshot and resolved 20+ P0 bugs (content missing, app crashes, etc.) to increase robustness
• Reconstructed UI views in XML and published beta version user interface in two-week sprint
• Built a web app view container and exported to Android APK for the CEO product demo


## Education
### Bachelor of Science in Computer Science and Systems
University of Washington
Jan 2019 – Jan 2021

### Master of Science in Computer Science
Georgia Institute of Technology
Jan 2026 – Jan 2028


## Contact & Social
- LinkedIn: https://linkedin.com/in/aaronlam1

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Source: https://flows.cv/aaronlam
JSON Resume: https://flows.cv/aaronlam/resume.json
Last updated: 2026-03-29