I designed products to help civil servants better serve, while empowering residents to get more engaged with the day-to-day workings of their local government.
•Led the design of our budgeting and planning suite for thousands of local and state governments, helping grow the product into a market leader.
•Oversaw initial redesign of acquired financial management and HR system.
•Developed product and design direction for OpenGov's resident engagement products.
•Helped set vision for integrated OpenGov product suite.
•Led and conducted numerous UXR studies, using a variety of methods.
•Assisted in developing and maturing design system, accessibility practices and planning processes.
