# Aaron Vergith > UX Research | Design | Human Factors | MS in Human-Computer Interaction Location: San Francisco, California, United States Profile: https://flows.cv/aaronvergith I have channeled my passion for psychology and research into my studies of human-computer interaction in order to gain experience in user research, usability evaluation, accessibility evaluation, and human-centric design. I am primarily interested in getting to the root of a user's problem and dissecting it to fully understand every facet. I firmly believe that the most elegant solutions arise from a wholistic understanding of a challenge. My mindset is a result of my experience in psychology research, working as a lab manager at Michigan State University. I have designed studies examining discrete interpersonal dynamics and used the data collected to develop reports for presentation at the Society for Interpersonal Theory and Research national conference, as well as the Society for Personality Research national conference. I am exited to bring my perspective and apply interpersonal principals as I grow my career in the User Experience space. ## Work Experience ### Lead Product Designer @ Yatts Jan 2024 – Present Product Design: Led end-to-end product design for two mobile/web applications connecting tattoo artists and clients, owning research, user flows, information architecture, and UI delivery. User Interviews: Conducted in-depth interviews with tattoo artists and clients to uncover industry-specific workflows, replacing assumption-driven decisions with research-backed feature prioritization. Design: Redesigned a convoluted booking process into a streamlined request-and-confirmation flow, increasing user autonomy and reducing friction across key interactions. Design: Built a reusable design system and component library in Figma to improve consistency and accelerate engineering implementation. User Interviews: Validated core flows through iterative usability testing, refining designs based on behavioral insights and direct user feedback. Cross-Collaboration: Collaborated closely with engineers and leadership in a lean startup environment, balancing shifting priorities while maintaining product momentum. ### Operations Manager @ Ritual Coffee Roasters Jan 2024 – Jan 2025 | San Francisco, California, United States Promoted from Assistant Manager to Manager based on operational performance, leadership effectiveness, and measurable team improvements. Design: Designed and implemented a 4-day full-time workweek schedule, increasing employee flexibility while maintaining 100% retention and improving labor efficiency. Product Design: Developed a data-informed scheduling system using staff and customer survey insights, reducing call-outs by 40% within three months. Data Analysis: Analyzed operational bottlenecks and aligned staffing models with peak demand patterns, improving service consistency and labor percentage performance. Interviews: Facilitated team workshops to gather qualitative feedback, translating frontline insights into actionable operational improvements and stronger workplace morale. Negotiation: Led sourcing, vendor coordination, and contract initiation for commercial HVAC installation, preventing weather-related closures and ensuring safe working conditions year-round. ### Assistant Manager @ Ritual Coffee Roasters Jan 2023 – Jan 2024 | San Francisco, California, United States ### Lead Product Designer (Capstone) @ Center for the Governance of Tech and Systems Jan 2022 – Jan 2023 | College Park, Maryland, United States Product Design: Translated a technical Python-based tool into a fully functional, interactive prototype, enabling government officials to engage directly with cybersecurity analytics. User Interviews: Developed and executed a structured research plan interviewing 15 government cybersecurity subject matter experts to define target users, workflows, and high-risk use cases. Data Analysis: Synthesized qualitative findings into affinity diagrams, user personas, and research artifacts that clarified user segmentation and informed product direction. Product Design: Designed the information architecture, core features, and application layout for a complex cybersecurity platform supporting critical infrastructure assessment. Design: Applied iterative design and validation methods to refine usability, ensuring alignment between user requirements and system capabilities. Presented research findings and prototype solutions to primary stakeholders to support implementation and product adoption. ### User Experience Researcher @ Olo Jan 2022 – Jan 2022 | Remote User Interviews: Led foundational user research for a new menu filtering feature, conducting interviews to replace assumption-driven design with validated user insights. Cross-Collaboration: Partnered with product and engineering teams to translate research findings into clear feature requirements and prioritized functionality. Product Design: Designed and implemented an improved participant recruitment pipeline, reducing research sourcing time from 8 weeks to 2. Data Collection: Identified operational bottlenecks by collaborating across stakeholders, streamlining processes to accelerate time-to-insight and improve research efficiency. Data Analysis: Synthesized qualitative findings into actionable recommendations that directly influenced product implementation and stakeholder decision-making. ### Lab Manager @ College of Social Science at Michigan State University Jan 2017 – Jan 2021 | East Lansing, Michigan, United States ### Clinical Intern @ Pine Rest Christian Mental Health Services Jan 2019 – Jan 2019 | Grand Rapids, Michigan, United States ## Education ### Masters in Human Computer Interaction University of Maryland Jan 2021 – Jan 2023 ### Bachelor's degree in Psychology Michigan State University Jan 2015 – Jan 2020 ### Bachelor's degree in Psychology Michigan State University Jan 2015 – Jan 2020 ## Contact & Social - LinkedIn: https://www.linkedin.com/in/aaron-vergith --- Source: https://flows.cv/aaronvergith JSON Resume: https://flows.cv/aaronvergith/resume.json Last updated: 2026-04-07