Executing on strategies that translate user needs and business goals into intuitive, memorable experiences for thousands of ServiceNow employees.

Delivering business breakthroughs by creating digital products and platforms with a focus on AI/ML services, cloud enablement, planning and forecasting solutions, and custom software development—strategically aligned to achieve client objectives.

ClearStory Data is a SaaS product that provides solutions enabling business users to discover, analyze and consume data at scale from different data sources.

Responsible for cross-platform UX design leadership, focusing on overall customer journey – from initial introduction and onboarding to data ingest, data blending, building stories and storyboards. Challenged with establishing a clear UX design vision and empowering multi-discipline team of designers to craft intuitive, end- to-end user experience across all platforms.

Designed user interfaces that facilitated effective use of patient portal Web application. Planned and executed usability testing on all applications across platforms and communicated results to project teams. Created low to high fidelity mockups that communicated functionality. Participated in strategic design and business decisions. Promoted user-centered design at all levels of the organization.