At the intersection of data, AI, and user empathy, I lead initiatives that transform complex enterprise ecosystems into intuitive, actionable experiences — from AI-assisted workflows and agent design to dashboard consolidation and interaction systems for banking and insurance professionals.

• Consolidated 10K+ dashboards to 160 via card sorting, interviews & usability testing—eliminating ~33% of redundant reports.

• Mined 1,000+ report attributes to identify 5 user segments, improving insight relevance by ~35% for executives.

• Realigned ~40% of org KPIs by role using insights from 7 focus groups to secure stakeholder buy-in.

• Designed role-specific data visualizations aligned to user archetypes, needs, and decision journeys.

• Ran usability testing with 10+ users—achieving ~25% faster task completion and more confident decisions.

• Built a WCAG 2.1 AA design system ensuring inclusive, accessible experiences across all users.

AI UX & Agentic Design

• Integrated Copilot-driven summaries and AI decision flows into executive workflows—reducing interpretation time by ~30%.

• Pioneered an agentic research system using semantic analysis, theme extraction & confidence scoring to drive the product roadmap.

• Designed non-chat AI interactions (guided flows, triggered actions, contextual summaries) to cut cognitive load for desktop users.

• Prompt engineered a domain-specific insurance agent with defined goals, personality, guardrails & policy constraints.

• Used AI for rapid ideation and research synthesis—accelerating iterations and deepening interaction quality.

• Applied vibe coding for fast UI prototyping, enabling quick client-facing iteration and alignment.

• Led the revamping of a learning management system by ideating in collaboration with the business stakeholders, admin, marketing and developers along with 6 other designers

• Devised information architecture for the website, learning dashboard and mobile app

• Achieved 70+ signups for the ODI 2023 conference by designing an AI themed website in collaboration with developers, scrum master and product manager thereby continuing the culture of conference at the iD Lab

• Acquired 1000+ users for a commercial app by meticulously revamping the content inventory and information architecture with continuous customer feedback sessions

• Enhanced the site visits by 30% by redesigning the official iD lab website in collaboration with designers, developers and business analysts also ensuring design system was consistent along with the new theme

📌MorningStar

• Designed an investment dashboard that enhanced user engagement by 60% through an intuitive interface that leverages open-source LLMs and real-time news APIs for personalized insights

• Improved stock recommendation usability and decision accuracy by 70% by conducting user research with 6 investors, leading UX research on shareholder activism, and implementing NLP-driven sentiment and ethical scoring

• Created an LLM-powered investor’s personal AI assistant bot that increased task efficiency by 85% for investors, with a user-centered design that supports real-time portfolio management and intuitive recommendation features

• Assisted in the international admissions office and worked closely with the Admissions Directors to help smooth the admission process

• Utilized MS Excel, Outlook and Slate to ensure increasing the number of applicants passed through eligibility check at a time to help speed up the the admission process

• Attained ~85% user satisfaction rate by conducting 8+ usability testing sessions, including A/B testing, in partnership with the product manager by leading design strategy and using customer journey mapping

• Crafted 90+ iOS and iPad screens using responsive design principles in Figma, conducting thorough user research, employing mixed methods such as interviews, competitive analysis, and surveys to solve complex problems

• Informed design decisions by conducting thorough user research, employing methods such as interviews, competitive analysis, surveys, and usability testing to gain valuable insights into user needs and behaviors

• Built mobile user interface design by creating a seamless experience for pregnant women of all abilities using inclusive design principles and accessibility standards (WCAG)