# Abhinee Chavan

> Sr Product Designer | Enterprise & B2B Workflows | Systems Thinker | AI-Enabled Product Design | Agentic AI | ex-TCS(Tata)

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/abhinee

👋 Hi, I’m Abhinee Chavan, a Senior Product Designer with 7+ years of experience designing complex B2B/B2C workflows and AI-enabled products across enterprise and B2B ecosystems. I specialize in working on ambiguous problem spaces where clarity, trust, and decision-making matter. While I pay close attention to the details of workflows and features, I equally focus on the underlying systems and how products function end-to-end, ensuring solutions scale beyond individual screens and across teams, data pipelines, and user roles.

What kind of a designer am I?
I’m a research-first, systems-oriented product designer who values strong judgment as much as strong craft. I focus on understanding context, constraints, and tradeoffs before shaping solutions balancing detailed interaction design with a holistic view of how products operate as systems. I heavily rely on data to make decisions whether it be data intensive products or user research evidence. I am proficient in enabling AI workflows responsibly for a given problem space. My work doesn’t stop at producing high-quality design; it extends to ensuring that solutions create real business impact and that UX metrics meaningfully reflect real-world usage and trust. Additionally, I am making sure that I advocate for users in AI solutions and enable ethical AI following the design principles. I have independently designed and maintained a WCAG 2.1 AA standard design system from scratch.

What am I working on currently?
In my current role, I design modern, AI-assisted workflows for enterprise users in complex financial domains. I collaborate with business users to understand context—grounded in design thinking while leveraging vibe coding, defining AI logic, and reducing redundant design work, including Figma components.
I apply AI logic to enable role-based outputs and decision workflows through agentic orchestration, designing guardrails and prompts to enhance user experience.
I leverage AI tools for rapid ideation, qualitative research synthesis, and design exploration—accelerating iterations and improving interaction quality.
I explore non-chat patterns (guided flows, AI-triggered actions, contextual summaries) to reduce cognitive load and support faster executive decision-making on desktop.

Clients I have worked with so far:
Genworth, Fidelity, CitiBank, MorningStar, Diligenta, Maersk, Procter & Gamble, H&M and others.


Email: c.abhinee@gmail.com
Website: https://www.abhineechavan.com 🙂

## Work Experience
### Senior Product Designer - Complex B2B Workflows & Data Heavy Dashboard Designs + Gen AI @ Capgemini
Jan 2025 – Present
At the intersection of data, AI, and user empathy, I lead initiatives that transform complex enterprise ecosystems into intuitive, actionable experiences — from AI-assisted workflows and agent design to dashboard consolidation and interaction systems for banking and insurance professionals.

• Consolidated 10K+ dashboards to 160 via card sorting, interviews & usability testing—eliminating ~33% of redundant reports.

• Mined 1,000+ report attributes to identify 5 user segments, improving insight relevance by ~35% for executives.

• Realigned ~40% of org KPIs by role using insights from 7 focus groups to secure stakeholder buy-in.

• Designed role-specific data visualizations aligned to user archetypes, needs, and decision journeys.

• Ran usability testing with 10+ users—achieving ~25% faster task completion and more confident decisions.

• Built a WCAG 2.1 AA design system ensuring inclusive, accessible experiences across all users.


AI UX & Agentic Design

• Integrated Copilot-driven summaries and AI decision flows into executive workflows—reducing interpretation time by ~30%.

• Pioneered an agentic research system using semantic analysis, theme extraction & confidence scoring to drive the product roadmap.

• Designed non-chat AI interactions (guided flows, triggered actions, contextual summaries) to cut cognitive load for desktop users.

• Prompt engineered a domain-specific insurance agent with defined goals, personality, guardrails & policy constraints.

• Used AI for rapid ideation and research synthesis—accelerating iterations and deepening interaction quality.

• Applied vibe coding for fast UI prototyping, enabling quick client-facing iteration and alignment.

### Senior UX Designer (Volunteer) - Platform Experience Design @ Community School of the Arts Foundation
Jan 2024 – Jan 2025 | San Francisco Bay Area
•	Led the revamping of a learning management system by ideating in collaboration with the business stakeholders, admin, marketing and developers along with 6 other designers

•	Devised information architecture for the website, learning dashboard and mobile app

### UX Designer - AI ML Dashboard & Chatbot @ DePaul iDLab
Jan 2023 – Jan 2024 | Chicago, Illinois, United States
•	Achieved 70+ signups for the ODI 2023 conference by designing an AI themed website in collaboration with developers, scrum master and product manager thereby continuing the culture of conference at the iD Lab

•	Acquired 1000+ users for a commercial app by meticulously revamping the content inventory and information architecture with continuous customer feedback sessions

•	Enhanced the site visits by 30% by redesigning the official iD lab website in collaboration with designers, developers and business analysts also ensuring design system was consistent along with the new theme

📌MorningStar
•	Designed an investment dashboard that enhanced user engagement by 60% through an intuitive interface that leverages open-source LLMs and real-time news APIs for personalized insights

•	Improved stock recommendation usability and decision accuracy by 70% by conducting user research with 6 investors, leading UX research on shareholder activism, and implementing NLP-driven sentiment and ethical scoring

•	Created an LLM-powered investor’s personal AI assistant bot that increased task efficiency by 85% for investors, with a user-centered design that supports real-time portfolio management and intuitive recommendation features

### Graduate Student Assistant @ DePaul University
Jan 2022 – Jan 2024 | Chicago, Illinois, United States
•	Assisted in the international admissions office and worked closely with the Admissions Directors to help smooth the admission process

•	Utilized MS Excel, Outlook and Slate to ensure increasing the number of applicants passed through eligibility check at a time to help speed up the the admission process

### UX/UI Design - Mobile App Design @ Trellis Health
Jan 2023 – Jan 2023 | Seattle, Washington, United States
•	Attained ~85% user satisfaction rate by conducting 8+ usability testing sessions, including A/B testing, in partnership with the product manager by leading design strategy and using customer journey mapping

•	Crafted 90+ iOS and iPad screens using responsive design principles in Figma, conducting thorough user research, employing mixed methods such as interviews, competitive analysis, and surveys to solve complex problems

•	Informed design decisions by conducting thorough user research, employing methods such as interviews, competitive analysis, surveys, and usability testing to gain valuable insights into user needs and behaviors

•	Built mobile user interface design by creating a seamless experience for pregnant women of all abilities using inclusive design principles and accessibility standards (WCAG)

### UX Designer - Platform Experience Design (System Design) @ Tata Consultancy Services
Jan 2019 – Jan 2022 | Pune, Maharashtra
📌Diligenta
•	Reduced claim settlement process from ~70 to ~6 days by providing digital transformation solution for a global UK insurance contact center in collaboration with stakeholders, product managers, developers

•	Spearheaded 70% of the design strategy and service design for the enterprise B2B SaaS platform and communicated design rationale for multi-level data-driven dashboards, insurance claim processes, and timesheets in an Agile environment

•	Accomplished ~71% customer acquisition rate by conducting 20+ user interviews, observation studies, and 30+ user testing sessions using wireframes, lo-fi and hi-fi mockups and iteratively analyzing user and customer feedback

•	Constructed 15+ unique UI components and streamlined the design to product development by shipping style guide or design system, brand consistency, design trends using Figma

📌Maersk
•	Conceptualized and delivered a customer allocation tool, improving contract management efficiency by 30% through features like cargo tracking, allocation duration, and decision-making CTAs with cross-functional collaboration

•	Synthesized and pitched an online freight booking platform for small businesses, increasing booking efficiency by ~31% and adopted by 20+ logistics managers, through stakeholder collaboration to align the solution with customer needs

•	Produced a source-to-destination internal tool to view active routes, improving route visibility by 22% and later integrated with larger applications to streamline logistics operations, leveraging maps, visuals, and insights from 3+ user interviews

•	Architected 10+ unique UI elements and 50+ screens, contributing to the Maersk Design System and enhancing consistency and usability across platform

📌H&M
•	Developed an inventory management tool and complex calculation process page from excel to web-based solution

### Frontend Developer & Associate Designer - Data heavy Reports & AI Chatbot @ Tata Consultancy Services
Jan 2017 – Jan 2019 | Pune, Maharashtra, India
📌Procter and Gamble
•	Increased decision-making speed by ~30% and streamlined complex processes by building 10+ HTML reports to monitor and manage production lines, leveraging continuous testing and customer feedback in collaboration with business analysts

•	Improved stock accuracy by ~45% by developing an iPad-based inventory management tool with order planning features, leveraging insights from contextual inquiries to address user needs

•	Decreased manual efforts and downtime from ~10 hours to ~50 minutes by revamping a desktop-based server management tool for 90+ servers, applying a user-centered design approach

📌Conversational AI
•	Secured a customer satisfaction rate of 4.5/5 by launching a banking bot for a popular bank, serving 100K daily users, using azure to enhance user experience design across the platforms

•	Augmented HR communications for 1M+ users by developing conversational AI platform for an enterprise HR chatbot, utilizing user personas, bot personality, and scripts in collaboration with developers and business stakeholders

### Associate Engineer - Data-driven Dashboard @ Tata Consultancy Services
Jan 2016 – Jan 2017 | Pune, Maharashtra, India
📌Honeywell
•	Implemented a data-driven visualization dashboard for IoT plant solution managers, utilizing Python for data cleaning and mining, which improved customer acquisition by ~30%


## Education
### Master of Science - MS in Human Computer Interaction
DePaul University Jarvis College of Computing and Digital Media

### Bachelor of Engineering - BE in Computer Engineering
Savitribai Phule Pune University


## Contact & Social
- LinkedIn: https://linkedin.com/in/abhineec07
- Portfolio: https://www.abhineechavan.com/

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Source: https://flows.cv/abhinee
JSON Resume: https://flows.cv/abhinee/resume.json
Last updated: 2026-04-13