# Abhishek Panchal

> Software Development Engineer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/abhishekpanchal

Software Engineer with 8+ years of experience designing and operating scalable, distributed systems in logistics and enterprise domains. I specialize in building asynchronous, event-driven platforms and high-throughput backend services that operate reliably under real-world constraints.

At Flexe, I’ve owned core shipping and order management workflows, including redesigning critical label-generation systems to scale to 400k+ labels per day while improving latency and reliability. I enjoy working on problems that sit at the intersection of system design, production reliability, and business impact — especially where pragmatic trade-offs matter more than theoretical purity.

Technically, I work primarily with Ruby on Rails, Java, Kotlin, Scala, and GCP (Pub/Sub, Kubernetes), and I’m comfortable leading backend initiatives end-to-end — from design and implementation to incident response and long-term evolution.

## Work Experience
### Software Development Engineer @ Flexe
Jan 2021 – Present
Owned and evolved core backend systems in the Order Management and Shipping domains, supporting both freight and parcel workflows.

Led the redesign of the shipping label purchase flow by separating synchronous and asynchronous paths, enabling the platform to scale to 400k+ labels/day while improving warehouse latency and reliability.

Designed and operated event-driven systems using Ruby on Rails and GCP Pub/Sub, with explicit handling of retries, idempotency, and production failure modes.

Resolved multiple production incidents in asynchronous workflows by introducing stronger state guarantees and concurrency controls, significantly reducing DLQs.

Delivered time-sensitive features for large enterprise customers under tight deadlines by prioritizing minimal, reversible designs over risky large-scale refactors.

Built and maintained internal and external APIs for shipment lifecycle management, including webhook-based integrations with carrier systems.

Collaborated closely with senior and principal engineers on architectural decisions, constructively challenging designs using performance analysis and system behavior under load.

Participated in on-call rotations, owning incident response, root cause analysis, and long-term reliability improvements.

### Software Developer @ Infosys
Jan 2019 – Jan 2021 | Seattle, Washington, United States
Client: The Boeing Company
Responsibilities
·	Developing RESTful APIs for the tool in Java 1.8, Spring Boot 1.5.x
·	Deploying and orchestrating microservices to Pivotal Cloud Foundry (PCF).
·	Developed configuration management using Spring Configuration Server.
·	Developed the web interface and REST APIs for searching and reporting aspect of the tool using 
        Angular, Spring Web and ElasticSearch.
·	Involved in writing unit tests, component tests using JUnit testing framework.
·	Responsible for fixing production issues and interacting with the customer for developing 
        enhancements.
·	Used Maven as the software build tool and Log4J for logging errors and messages, Jenkins for 
        CICD pipeline and Gitlab for version control.
·	Developed a tracing solution for applications using Spring Sleuth, Zipkin and RabbitMq.

### Software Developer, R&D and Lab @ Amdocs
Jan 2017 – Jan 2019 | Pune Area, India
Responsibilities
·	Developing RESTful APIs for applications in Java 1.8, Spring Boot 2.0.x
·	Writing Dockerfiles for containerization of java applications.
·	 Deploying and sustaining applications to a Kubernetes cluster.
·	 Involved in writing unit tests, component tests using JUnit testing framework.
·	 Creating security certificates for applications using Easy-RSA, OpenSSL to enable TLS.

### Software Engineer @ Amdocs, Pune, India
Jan 2017 – Jan 2019
• Developed features for enterprise-scale telecom software used by T-Mobile, contributing to modules in billing, provisioning, and service management systems.

• Built RESTful microservices in Java 8 using Spring Boot, ensuring high code quality with JUnit tests and CI integration.

• Containerized and deployed applications using Docker, Kubernetes, Helm, and managed runtime environments in Red Hat OpenShift.

• Implemented robust security mechanisms using SSL/TLS, with hands-on management of certificates via OpenSSL, Keytool, and EasyRSA.

### Java Tutor @ Databank Computer Education
Jan 2015 – Jan 2015 | Valsad Area, India
Responsibiities
• Introducing high school students to Java 6.

### Software Engineering Intern @ Shahnet Technologies
Jan 2013 – Jan 2014 | Ahmedabad Area, India
Responsibilities
• Designing and developing ERP solutions that are used by small-scale companies to manage their enterprise resources.
• Developing back-ends leveraging MVC framework using ASP.NET C#.
• Developing web pages in HTML4, JavaScript, Ajax


## Education
### Master of Technology - MTech in Computer Science
National Institute of Technology Karnataka

### Bachelor of Technology - BTech in Information Technology
Dharmsinh Desai University


## Contact & Social
- LinkedIn: https://linkedin.com/in/abhishek-n-panchal

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Source: https://flows.cv/abhishekpanchal
JSON Resume: https://flows.cv/abhishekpanchal/resume.json
Last updated: 2026-04-10