• Create design commissions through communicating with clients to understand their design needs and provide them designs according to their needs.

• Time manage different projects and deadlines to provide clients with their desired product in a timely manner.

• Use design thinking to create mock-ups for projects to ensure the usability of all designs.

• Design the brand, website, emails, social media, books, flyers, ads, and more.

• Manage the website and build any functionalities as needed.

• Manage and build Salesforce experience cloud site.

• Create social media posts and manage Instagram account to grow audience.

• Supervise the clinic test library and prepare test kits for clinical assessments and therapy sessions.

• Manage electronic client paperwork and forms as well as clinic inventory and office supplies.

• Reconcile client payments for the clinic and manage the electronic payment system.

• Multitask and problem solve by prioritizing tasks throughout the typical day involving many visitor or phone interruptions.

• Create and implement forms and update office directory and manual to increase staff efficiency and improve patient care.

• Organize the office schedule and manage store inventory, office supplies, and any technical difficulties or software updates and installations.

• Resolve any patient needs through clear communication with customers and manage patient communications via email, newsletter, text message, and phone correspondence.

• Train staff members and work with other professionals from doctors and labs to vendors and insurance companies to provide patients with glasses customized just for them.

• Graduated from the UX Design Career Track program at Springboard in April 2020 and actively looking for new opportunities

• Mastered skills in information architecture, sketching and wireframing, prototyping and testing, eCommerce and browsing, persuasive and anticipatory design, gamification and behavior change, dashboards and data design, social media and messaging, and product lifecycle.