# Abigail Lin > Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/abigaillin I am a thorough, practical, and careful designer, who enjoys asking lots of questions to understand how to solve problems for people with design. Whether it has been improving customer experience at work or creating a bride’s dream wedding, I have always enjoyed solving problems and creating simple, effective solutions. Creating and designing for someone else has always brought me the most fulfillment and my end goal is always to create the best experience for others. When I’m not designing, you can find me editing photos of friends and nature. Otherwise, you might find me out on a hike trying to find the best views. Other times, I can also be found doing calligraphy writing on paper, fabric, mirrors, and more. If you want to hear more about my experiences, please feel free to reach out and connect! Visual Skills: Illustration, Sketching, Photography, Calligraphy Interaction Skills: User Research, Affinity Mapping, Empathy Mapping, Personas, Card Sorting, Information Architecture, Wireframing, Prototyping, Usability Testing, Design Sprints Tools: Microsoft Word, Excel, PowerPoint, Adobe PDF, Google Drive, Sketch, Figma, InVision, Adobe CC, Sprout Social Languages: English, Mandarin, HTML, CSS, Typing WPM 90 Soft Skills: Administrative, Analytical, Detail-oriented, Organization, Strong Communication, Customer Service, Scheduling, Problem Solving ## Work Experience ### Freelance Designer @ Freelance Designer Jan 2020 – Present • Create design commissions through communicating with clients to understand their design needs and provide them designs according to their needs. • Time manage different projects and deadlines to provide clients with their desired product in a timely manner. ### Graphic and UI/UX Designer @ Focus on the Family Jan 2022 – Jan 2024 • Use design thinking to create mock-ups for projects to ensure the usability of all designs. • Design the brand, website, emails, social media, books, flyers, ads, and more. • Manage the website and build any functionalities as needed. • Manage and build Salesforce experience cloud site. • Create social media posts and manage Instagram account to grow audience. ### Schwab Clinic Assistant @ University of California, Berkeley Jan 2021 – Jan 2022 • Supervise the clinic test library and prepare test kits for clinical assessments and therapy sessions. • Manage electronic client paperwork and forms as well as clinic inventory and office supplies. • Reconcile client payments for the clinic and manage the electronic payment system. ### Office Manager @ Altos Family Optometry Jan 2019 – Jan 2021 • Multitask and problem solve by prioritizing tasks throughout the typical day involving many visitor or phone interruptions. • Create and implement forms and update office directory and manual to increase staff efficiency and improve patient care. • Organize the office schedule and manage store inventory, office supplies, and any technical difficulties or software updates and installations. • Resolve any patient needs through clear communication with customers and manage patient communications via email, newsletter, text message, and phone correspondence. • Train staff members and work with other professionals from doctors and labs to vendors and insurance companies to provide patients with glasses customized just for them. ### UI/UX Design Career Track @ Springboard Jan 2019 – Jan 2020 | San Francisco Bay Area • Graduated from the UX Design Career Track program at Springboard in April 2020 and actively looking for new opportunities • Mastered skills in information architecture, sketching and wireframing, prototyping and testing, eCommerce and browsing, persuasive and anticipatory design, gamification and behavior change, dashboards and data design, social media and messaging, and product lifecycle. ### Product Design Intern @ RootMD Jan 2020 – Jan 2020 • Evaluate the usability of the company website to uncover usability problems and gather user feedback. • Redesigned the gut website waitlist, gut test, and related emails based on user feedback gleaned from the usability tests. • Collaborated with RootMD team members throughout the project and advocated for user needs. ## Education ### UX Design Career Track in Certification Springboard ### Doctor of Pharmacy - PharmD University of the Pacific ### Bachelor of Applied Science - BASc in Pre-Pharmacy Advantage Program University of the Pacific ## Contact & Social - LinkedIn: https://linkedin.com/in/abigaillin - Portfolio: https://abigaillin.com --- Source: https://flows.cv/abigaillin JSON Resume: https://flows.cv/abigaillin/resume.json Last updated: 2026-04-13