+ Managed 15+ research projects, supporting strategic product decisions

and user journey mapping for Sales, Marketing and Design teams.

+ Launched innovative feedback system specific to usability testing and

surveys, increasing user feedback rates by 50%.

+ Conducted solution-focused research to identify and resolve intricate

user issues, uncovering lack of engagement for 2 user archetypes.

+ Worked with Design, Sales, Marketing, and Engineering teams to create

product requirements for client data recruitment initiatives.

+ Led strategic roadmap alignment initiatives with Design, Product, and

Engineering teams, increasing output of research insights by 20%.

+ Conducted 50+ user interviews exploring customer segments, resulting

in simplified reporting and enhanced user notification delivery.

+ Directed internal training on research methods for 3 cross-functional

teams, bolstering trust in UXR and influencing product decisions.

+ Responsible for managing 50+ research projects focused on delivering

rapid solutions for 12 internal Google departments.

+ Managed benchmarking analysis of YouTube App on TV, identifying

user pain points and achieving a 63% task completion rate.

+ Led a modified A/B study to test various video ad formats, resulting in a

5% decrease in users clicking ‘skip’ and increased ad watch time.

A 10-Week, full-time career accelerator focusing on user research, testing methodologies,

and design best practices. We are tasked with concept projects, as well as working alongside companies to aid in developing a solution to their users’ needs.

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Projects

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1. UX Researcher & UI Design //Homefinder.com (group design, concept project)

We were tasked with developing an online service that would help a person find compatible people to room/live with, as well as affordable living arrangements

• Collaborated on a two week project where we conducted an end-to-end UX process designing a stand-alone site, which provided/promoted events for people to explore their compatibility with others, while also granting exploration into a growing demographic (people wanting to live communally)for Homefinder

• Conducted user interviews within co-housing community leading us to insights as to how people explore compatibility.

• Designed a high fidelity wireframe providing access to events for users, while maintaining Homefinder's housing search feature for people wanting to find/rent housing

2. UX Researcher & UI Design //Wolf & Lion (solo design, concept project)

Designing an e-commerce site utilizing methods that build and inform the information architecture behind to the site.

• Presented comparative/competitive analysis displaying inspirations and designs that can be utilized to design the e-commerce site

• Utilized card sort to help define information architecture and to organize site navigation

• Designed wireframes depicting the synthesized data gathered from initial methods (competitive analysis, card sort)