• Acted as technical owner for international vendor setup and cross-border payments, including country-specific bank account validation, foreign currency exchange, money disbursement, regulatory-related changes, and integrations with external banking APIs, covering 130+ countries in 100+ currencies, sending over $1 billion in annual payment volume.

• Led cross-org decision and delivery of new local-currency payout method across 23 countries, prioritizing reversible UX and gradual rollout over aggressive timelines, while minimizing blast radius of failing countries and turning recoveries into low-severity incidents. Reduced payment delivery time from 6 to 2 days, cut vendor support tickets, and accelerated volume growth by $7M in the first 4 months.

• Identified 80k misclassified international vendors in the accounting software Sync pipeline. Framed two possible migration paths with explicit risk and ownership trade-offs. Recommended a lower-risk Sync-led path, and after leadership chose a higher-risk path, implemented and ran irreversible production migration with dry runs and rollout caps (+34k net vendors, +7k/yr projected).

• Established data visibility for engineering and product leadership by defining new metrics for vendors, payments, and currency exchange (such as bank search failure rates, invoices marked as paid externally, payout method volume comparison). Built operational dashboards in Datadog, used in weekly leadership reviews to guide country prioritization, detect financial trends early, and inform data-driven marketing decisions

• Owned cross-department integration of new company-wide authorization API across 3 engineering teams, setting the rollout strategy and execution plan. Designed and implemented a Spring Boot application as an API facade to absorb external complexity and ongoing changes, cache authorization data, and bridge to existing service bus infrastructure. Provided early, actionable feedback that improved API consistency and reliability prior to broad adoption.

• Planned and executed a time-sensitive migration of 17 years of source code history from SVN to Git, splitting monorepos and unifying fragmented legacy history. Developed a custom high-speed approach that reduced migration execution from days to under 1 hour per repository, unblocking modern tooling adoption across the department without interrupting active development.

• Promoted and led adoption of DevOps and observability standards across multiple applications, making the delivery lifecycle visible, enabling earlier detection of production issues, and significantly reducing incident investigation time. Introduced Jenkins CI/CD pipelines, standardized Git workflows, private package management, and code review and test-coverage gates.

• Resolved several long-standing, high-impact production issues, including load balancer sticky-session glitches, inconsistent wireless plan data, and intermittent failures when activating 5k+ devices concurrently. Focused on eliminating root causes and failure modes rather than workarounds, resulting in zero recurrence.

Client engagements: Verizon (2020–2022), SLB (2019–2020).

• Acted as technical lead for a new predictive maintenance platform processing real-time equipment telemetry, defining scope with stakeholders and translating field constraints into a delivery plan. Designed system architecture and integration APIs connecting 3 external systems and industrial equipment.

• Built and scaled a microservices-based backend, delivering multiple REST services and ETL pipelines (InfluxDB) on top of a customer framework. Set up containerized deployments and CI/CD across a hybrid cloud (Azure pipelines, GCP infrastructure).

• Coordinated execution across 3 globally distributed teams (US and India), aligning interfaces, milestones, and ownership. Shipped functionality that prevented critical equipment failures, avoiding costly repairs with estimated savings of $600K+ annually.