Boston, Massachusetts, United States
• Translated and redesigned critical components of legacy monolithic queue-based Rails application to a highly distributed Scala actor-based service-oriented architecture for comparing and updating millions of remote and local resources per day across thousands of tenants
• Created a resumable, asynchronous onboarding flow for our fastest growing product. Unified and generalized highly specialized business logic across multiple regions and user types to create a single streamlined user experience, resulting in a notable increase in conversions
• Designed, implemented, and documented a suite of extensible provisioning, monitoring, and billing APIs for multiple high-volume consumers, unifying multiple disparate data sources and points of truth through a custom API Gateway utilizing highly complex/optimized PostgreSQL & Elasticsearch queries
• Spearheaded and implemented a new support console in PHP Symfony to address security concerns and process inefficiencies of legacy system. Collaborated directly with support and customer success stakeholders to efficiently address most common manual workflows.
• Created and seamlessly integrated Kibana and Grafana dashboards for monitoring KPIs and SLA breaches
• Acted as an ad-hoc product manager for a critical component of our fastest growing product for several months when in between product hires, and helped train next hire. Obtained Scrum Master Certification
• Developed OpenWRT-based firmware and web architecture for cloud managed network appliance with LTE failover
