Hi there👋! I’ve been a NYC-based Business Analyst for 2.5 years for an enterprise construction company where I leveraged my UX background to connect to stakeholders, uncover their data needs, and create customized reporting tools that both saved them resources, and helped them refine their processes with data-driven...
Experience
New York, New York, United States
Developed safety dashboard in the risk platform by unifying decentralized data sets to add business transparency across 300+ active construction projects, creating new automated reporting and saving teams 20 hours of reporting time per month.
Created end-to-end project management dashboard to enable stakeholders to manage spending, allowing for direct executive insight and visibility.
Developed 12 operational and tactical live dashboards in PowerBI for 7 teams to consolidate information. This included customized reporting, gathering user feedback, and determining use cases for displayed data.
Regularly collaborated with subject matter experts (SMEs) to gather and define KPI requirements by analyzing qualitative data and functional specifications for data products, ensuring alignment with business objectives.
Performed ad-hoc data analysis with SQL, Excel, and PowerQuery to support product development decisions and testing, saving developers an average of 4 hours a week.
Identified data collection gaps required to execute results against team roadmap, which resulted in saving operations and safety teams minimum 16 hours a month in reporting.
Monitored data product rollouts, managing iterative feedback, creating user guides, and documenting stakeholder requirements for future enhancements.
Defined design standards for 3 iterations of Project Management dashboard across Tableau and PowerBI based on observed user interactions with custom dashboards.
Aggregated and synthesized user feedback using Business Analysis methods such as MosCoW matrices, A/B Tests, Heuristic Evaluation, and behavioral testing to ensure efficient feature prioritization.
United States
I was a Teaching Assistant for a UX/UI bootcamp working with a fellow TA and an instructor. I completed duties such as attendance, grading homework and answering questions about coursework, as well as giving constructive feedback and facilitating teamwork.
Coordinated 23 students’ attendance and distributed learning resources utilizing organization skills, keeping student graduation rate at 96%
Graded homework and offered constructive feedback to learners with ability to complete multiple tasks in a fast-paced environment with minimal supervision, amplifying reflection and self-assessment
Leveraged interpersonal skills to solve disputes and communication lapses among student groups discreetly and diplomatically while applying active listening and teamwork abilities to help students collaborate
Helped in delegating tasks to 6+ teams of student designers through adequate supervision and by providing proper instructions to keep teams running smoothly and adhere to deadline goals, earning the instructional team an overall satisfaction score of 4.61 out of 5
2020 — 2021
I worked as a UX specialist for a startup and did UI for external clients within the company. I built wireframes, prototypes, and visual assets for the Product among an agile team
Initiated preference by performing user research on preferred design to identify and address frictions in UX design before building and deployment
Iterated upon designs in a fast-paced Agile environment by breaking down the large project’s workflow into smaller stages and simplifying the design process, resulting in user-friendly interactions
Deliberated branding choices and marketing for 3 external clients by being attentive to details to consolidate brand image
2020 — 2020
New York City Metropolitan Area
I was the sole UX designer in this early-stage social app startup where I completed information architecture, research synthesis and wireframes and prototypes for the product.
Analyzed research using affinity mapping to deliver well-constructed information architecture, features, and functionality, enhancing user experience
Communicated product’s value and established branding by collaborating with 7 team members to complete a press kit, flyers, surveys, and email campaigns
Assisted in design research projects employing observational techniques better to understand customer motivations, behaviors, and needs by being a self-starter
Education
Arizona State University
Bachelor of Arts - BA
CareerFoundry