# Adeola A.

> Software Engineer

Location: New York, New York, United States
Profile: https://flows.cv/adeola

Full stack software and technical support engineer with a dedication to successfully translating complex business requirements into scalable, user-centered architecture; utilizing microservices, serverless computing, and containerization while promoting organizational growth through flawless support practices.

## Work Experience
### Software Engineer @ Sourcegraph
Jan 2021 – Present
-Develop end-to-end functionalities for a code-search, AI, and automation SaaS tool, encompassing database architecture (SQL), business logic implementation (Golang), and consumer APIs (GraphQL/REST) for seamless integration with client UIs (React/JavaScript/CSS)
-Project plan, build and own core product features including enhancing 3rd-party integrations, and completing enterprise-focused full-stack projects to unblock largest customers, including improving security
-Create internal tools and processes critical to a fast-paced start up, as well as focus on engineering solutions that onboarded customers seamlessly, reduce support inquiries, and improve product adoption
-Define comprehensive unit and integration testing and perform troubleshooting, including determining temporary workarounds for bugs uncovered during on-call support rotation
Contribute to a collaborative team design process, including rapid prototyping; bridging the gap between design and development to ensure ideal integration of design concepts into the final product
-Promote understanding for technical/non-technical audiences by improving written clarity across technical specs, GitHub issues, product docs, and release communications as well as record demos of core features

### Support Engineer @ Sourcegraph
Jan 2021 – Jan 2021
-Managed and resolved new and ambiguous customer challenges by diagnosing and performing root cause analysis of deployment errors (Docker, Kubernetes, Azure, AWS, GCP), integrations, configuration issues, bugs, service/systems failures, authentication, networking, security, and cloud configurations. 
-Primary liaison for technical advice and mapping solutions throughout customer lifecycle including assisting with Proof of Concepts pre and post sales and addressing support requests to promote renewals
-Developed technical guidelines, product demonstrations, implemented processes/ internal tools/ training materials and wrote developer-facing documentation to improve the customer support/resolution process, streamline workflows and address user pain points as a founding member of the support team
-Contributed to the improvement of the development process and product quality by actively participating in ongoing code maintenance and troubleshooting issues, and defined recommended deployments and cloud configurations for customers
-Onboarded and mentored newer/junior teammates

### Project Manager @ Rent The Runway
Jan 2017 – Jan 2020 | New Jersey, United States
-Diagnosed various business problems relating to procedures, costs, department metrics, inefficiencies and safety by building internal tools to analyze operational data
-Developed project plans for improvement projects including a large technology implementation as well as several process optimizations and provide reports on project status and performance
-Led and stabilized a business critical project by anticipating customer and business needs that improved business operations by 20%
-Monitor and improve KPIs including employee retention

### Solutions Specialist @ Verizon
Jan 2015 – Jan 2017


## Education
### Bachelor of Science - BS
Montclair State University

### Software Engineering Immersive
General Assembly
Jan 2019


## Contact & Social
- LinkedIn: https://linkedin.com/in/adeola-a-b0b6b270

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Source: https://flows.cv/adeola
JSON Resume: https://flows.cv/adeola/resume.json
Last updated: 2026-03-23