Designed and implemented self-serve domain renewal, leading a small team in project planning, -architecture decisions, and design reviews.

Collaborated with designers in User Acceptance Testing (UAT) and usability testing. This feature saves 6 hours weekly for the support team and meets user needs.

Developed self-service invitation cancellations, cutting support requests by 25 minutes per request and enhancing user experience.

Built a Slack integration via AppScripts to tag team members for log reviews, optimizing DevOps workflows and improving incident response efficiency.

Developed a GitHub workflow automation to reset databases, reducing reset time to 12 minutes and saving 3–4 hours of developer time per week.

Documented new feature delivery via a “pod” approach, creating a blueprint for future teams and ensuring consistency.

Converted 4 API endpoints from offset to cursor pagination using Python and Django, ensuring more accurate and timely data access.

Managed full stack development projects, effectively communicating with both technical and non-technical stakeholders, and adhering to agile development principles with scrums and sprints using JIRA.

Established a robust testing framework with 10 automated tests, setting a new standard for feature quality and reliability.

Ran on AWS Lambda with monitoring through CloudWatch and Datadog.

Sent notifications for successful or failed operations, improving client communication and operational efficiency.

Deployed using Terraform to ensure scalability and reliability.

Collaborated on AWS IAM key rotations, using automated bash scripts to ensure consistent and reliable security protocols.