• Lead Designer for the end-to-end UX/UI design and research of VMS features such as Statement of Work, Work Order and Worker Profile Management.

• Building strong cross-functional relationships to ensure design alignment with business needs while fostering a collaborative team environment.

• Redesigned reporting workflows with a data-informed approach, reducing report generation time by 30% and improving UX efficiency.

• Partnered with product managers and engineers to define specifications and strategic roadmaps.

• Designing and maintaining web-based learning management system.

• Developing, maintaining and updating TRIO Scholars’ website.

• Redesign NYU Servicelink following Material Design guidelines and to conform to WCAG AA using Sketch and InVision.

• Collaborating with developers and project managers to design accessible and agile mockups.

• Write user stories and create user workflow diagrams to communicate different workflows.