• Lead end-to-end implementation of Epic’s Radiology module across multi-hospital health systems supporting 300+ clinical end users.

• Partner directly with radiologists and operational leaders to design workflows and drive system adoption.

• Translate care delivery needs into scalable system configurations and product enhancement recommendations.

• Manage cross-functional analyst teams and coordinate phased rollouts across expanding hospital networks.

• Support provider onboarding, training, and go-live readiness initiatives.

• Defined visual brand identity including logo systems and early product UI designs to establish consistent user experience across touchpoints.

• Conducted platform usability testing to improve intuitiveness and reduce functional defects pre-launch.

• Designed and enhanced mobile app interfaces to improve usability, intuitiveness, and overall user experience.

• Led user research and journey mapping to identify friction points and optimize core user flows.

• Implemented splash screen and onboarding design improvements that contributed to increased user sign-ups.

• Collaborated with cross-functional stakeholders to translate user insights into product design updates.

Rotational internship through Organic Social, Email Marketing, Paid Media, and SEO teams, learned best practices and directly contributed to presentation material used in 3 potential client pitches. Solved a client issue regarding information accessibility using user research, wireframing, and prototyping to presented a new site proposition to supervisor.

Streamlined the visual design process, enhancing solutions through ideation and multiple revisions. Explored diverse design options and translated designs into code using HTML from Bootstrap, resulting in refined user experience and visually appealing designs.