Partner & Supplier solution design, operations, certification and compliance global engineering lead

As a Senior Manager supporting Microsoft Cloud + AI organization, I was responsible for designing future experiences and solutions in MSX, shaping the collaborative product experiences, user interfaces, and driving deal orchestration through interfacing applications and AI integration within Microsoft's D365, Teams, OneDrive, and SharePoint seller interfaces. Additionally, I leveraged AI and ML capabilities as key features when semester planning and developing product roadmaps to aid in identifying the users next best action within D365 and across Office 365 applications to accelerate productivity by surfacing valuable digital insights within the sellers journey. This involved consolidating information across accounts, surfacing the right team with accurate information to drive valued customer outcomes and meaningful engagements through the sales motion.

MCAPS: Microsoft Customer & Partner Solutions

Collecting and analyzing anonymous data for communities, cities, and companies that are tackling big problems with new data.

Network Design & Behavioral Analysis

Responsible for working with domestic, international, and internal partners to develop and build strategic customer facing solutions and product offerings

Focused on building corporate partnerships, adoption strategy, and developing customer facing hardware & software solutions.

• Managed the lifecycle development of aircraft passenger connectivity systems which includes new satellite networks, Wi-Fi media streaming systems, new wireless technologies, cellular base stations, and in flight cellular communication devices.

• Provided subject-matter expertise and guidance of troubleshooting product integration for all Boeing aircraft models

• Responsible for developing a product roadmap for the definition and execution of engineering statements of work to meet aircraft customer schedules: Including but not limited to identifying synergies and removing stop-gaps across divisions.

• Led the development and certification of new technologies requiring the prioritization of product features and future planning, flight testing, implementation, maintainability, and configuration control of products post delivery

BCA 787/777/767/747 Seat Electrical Integration Team: Product Design & Analysis Engineering France, Germany, Ireland, Japan, Turkey, UK, USA

• Consulted airline customers, suppliers, & FAA representatives as the primary engineer responsible for translating complex Boeing, Federal Aviation Administration, and Joint Aviation Requirements into safe, compliant, and reliable system architecture

• Resolved cross-functional organizational issues impacting Boeing, airline customers, and aircraft delivery

• Performed onsite design reviews with domestic and international suppliers and airline customers

• Delivered certified in-flight entertainment (IFE) products and design solutions for airline customers worldwide

• Defined and executed technical improvements that reduced aircraft fees by 92%

• Led talent development and training for employees with less than 5 years of professional experience; mentoring them on product integration and validation processes and procedures

• Orchestrated the development of a mobile solution that enabled the disposition of engineering release documents from any Boeing approved mobile device

• Identified and resolved multiple safety issues and led the development and delivery of FAA-compliant solutions

T-45 Instructor Ground Station - Virtual & Augmented Reality

• Designed the production of a virtual training system providing a realistic training environment for future F/A-18 pilots

• Defined the IGS system design, technical data performance measures, and aircraft/ground station antenna requirements

• Lead Navy product design reviews, critical design reviews, & first article inspection for the IGS - UAV - autonomous targets

• Prime engineer responsible for the seamless integration and planned release of VMTS requirements to internal and external customers while driving product development through the entire project lifecycle

• Lead the Pensacola FL. and Patuxent River site survey supporting the installation of the VMTS IGS for the Navy

BDS F/A-18 Lead Product Design Engineer & Cost Account Manager: Integrated Product Team

• Collaborated with customers using an hands-on approach to develop technical requirements for F/A-18 Landing Systems

• Communicated big picture and project performance to senior management highlighting key milestones for antenna development, interface specifications, and prototype testing

• Validated design materials, test procedures, and product functionality supporting the Royal Australian Air Force -RAAF

• Monitored supplier performance data to ensure antenna developments satisfied program schedule milestones

• Attended program reviews to develop concepts and ensure design continuity for current and future product features

BDS F/A-18 Field Representative – DTA:

• One of two engineers selected to be the primary technical focal responsible for a wide array of operations involving landing systems, flight controls, environmental control systems, and propulsion systems impacting 15 Navy jet squadrons (300 jets)

• Provided solutions to enhance fleet operational efficiency while balancing the customer needs & expectations

• Managed squadron allocation of resources to resolve day-to-day in-service fleet issues (90% turnaround in 3hr)

Product Lifecycle Management

2007

• Developed lifecycle management processes and tools for controlling the disbursement of classified data and hardware designs across the company supporting both Teamcenter Enterprise & Teamcenter Engineering

• Responsible for updating data models, flow charts, and hardware design documentation for enterprise SharePoint

Electrical Systems Integration Lab Technician

2006

• Assisted in hardware and software development and synchronization

• Performed complex testing and analysis of system hardware design and software applications

Technical Publications Engineering Analyst

2005

• Created technical documentation for Boeing avionics and weapons products • Managed working electronic technical manuals for Boeing military support facilities • Leveraged customer and partner use cases and scenarios to guide the creation of technical support documentation

International Carbon Fiber Performance Parts Supplier

• End-to-end product owner responsible for managing the complete procurement and business development lifecycle including identification of carbon fiber hood suppliers, contract negotiations, vetting, onboarding, product launch, and operations

• Established environmental test procedures and performed hardware qualification testing and analysis

• Provided customer and investor/stakeholder support while managing logistics and international supply chain operations

• Implemented last-mile shipping & handling process improvements that lowered parcel insurance claims by 40%

• Drove strategic product marketing initiatives which increased customer demand and generated over $20K in pre-order sales which resulted in a net income of $65K+ over three years

• Project leader responsible for forecasting, manufacturing, distribution, order fulfillment, and warrantees score card metrics

• Improved final mile operating logistics cost and US custom fees by 50% ($7k) by relocating operations and fulfillment center

• Achieved a 45% logistic cost savings (30K) over three years by establishing just in time inventory, targeted outsourcing (-12%) and commercial shipping accounts (-25%)