# Ahra Jo

> Product Designer

Location: Sunnyvale, California, United States
Profile: https://flows.cv/ahra

Innovative Product Designer with a background in spatial design and psychology.

Proven track record of launching services from zero to one, with a strong focus on problem-solving and strategic thinking within startup environments.

Experienced in developing childcare space concepts and designing complex user flows that integrate physical spaces with IT services. 

Skilled in UX/UI design, user research, prototyping, and product strategy.

## Work Experience
### Product Designer @ Kaizen Health
Jan 2025 – Present | San Francisco Bay Area
- Designing personalized AI insights, home screen improvements, and event reminders to support proactive health management for families.
- Simplifying document upload and tagging flows by aligning with industry data standards, improving clarity, reducing errors, and ensuring future interoperability.
- Establishing the company’s first design system from scratch, creating scalable components and tokens while collaborating with engineers to ensure consistency across platforms.

### Product Designer @ Ourspot
Jan 2022 – Jan 2023 | Seoul, South Korea
- Led the end-to-end design to launch a new local childcare service integrated with IoT across web, tablet, and mobile platforms.
- Designed a real-time system for monitoring children's arrivals and departures, improving the user experience in the environment.
- Developed a mobile pickup request feature for caregivers to easily reserve services, resulting in an 80% increase in user retention.
- Collaborated with product, engineering, and operations teams to understand customer needs and refine features from ideation to implementation.

### Learning Designer @ RemarkPress
Jan 2020 – Jan 2022 | Seoul, South Korea
- Developed 2021 DDP Children Design School programs with 20 designers, creating engaging learning experiences for children and families.
- Led virtual and in-person workshops, engaging over 540 participants, while honing skills in large-scale project coordination and user-centered design.

### Intern, The Tinkering Studio @ Exploratorium
Jan 2018 – Jan 2018 | San Francisco Bay Area
- Facilitated educational workshops for children and families, fostering a hands-on learning environment.
- Conducted research and developed new educational programs, collaborated with MIT Media Lab and LEGO Foundation.

### Assistant Interior Designer @ Samsung Everland
Jan 2013 – Jan 2013 | Yongin, Gyeonggi, South Korea
- Helped create theme park design manuals for facilities.
- Renovated park facilities with various departments and external design studios, enhancing visitor experience through improved design.


## Education
### Master of Arts - MA in Interaction and UX/UI Design
Academy of Art University

### Bachelor of Arts - BA in Spatial design
Ewha Womans University 이화여자대학교

### Bachelor of Arts - BA in Psychology
Ewha Womans University 이화여자대학교

### Master of Arts - MA in Art Education
Academy of Art University


## Contact & Social
- LinkedIn: https://linkedin.com/in/ahrajoproductdesigner

---
Source: https://flows.cv/ahra
JSON Resume: https://flows.cv/ahra/resume.json
Last updated: 2026-04-13