# Ahsan Ahmed

> Lead Solutions Engineer at Salesforce (Service Cloud)

Location: United Kingdom, United Kingdom
Profile: https://flows.cv/ahsanahmed

## Work Experience
### Lead Solutions Engineer @ Salesforce
Jan 2025 – Present | London Area, United Kingdom
Specialising in Service Cloud

### Advisory Solutions Consultant @ ServiceNow
Jan 2024 – Jan 2025 | London Area, United Kingdom
Specialising in the Customer Industry Workflow suite (CRM/CSM/FSM)

### Senior Solution Engineer @ Salesforce
Jan 2022 – Jan 2024 | London, England, United Kingdom
Focused on building citizen/patient experiences for Local Government, Central Government & Healthcare organisations

### Solution Engineer @ Salesforce
Jan 2020 – Jan 2022 | London, England, United Kingdom

### Associate Solution Engineer @ Salesforce
Jan 2019 – Jan 2020 | London, England, United Kingdom

### Solution Consultant @ Salesforce
Jan 2018 – Jan 2019 | London, United Kingdom
- Worked within Customer Success Group (CSG)

- Implemented highly complex and transformational Salesforce implementations for strategic accounts

- Clients varied from consumer goods, real estate, gaming and public sector

- Specialised in Sales Cloud, Service Cloud & Experience Cloud implementations

### Deployment Specialist @ Salesforce
Jan 2017 – Jan 2018 | London, United Kingdom
- Worked within Customer Success Group (CSG)

- Deployed marketing campaigns for a luxury fashion producer using Salesforce Marketing Cloud

### Business Analyst @ Eaton
Jan 2015 – Jan 2016 | Slough, England, United Kingdom


## Education
### BSc (Hons) Business Computing & IT
Aston University


## Contact & Social
- LinkedIn: https://linkedin.com/in/ahsanahmed8

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Source: https://flows.cv/ahsanahmed
JSON Resume: https://flows.cv/ahsanahmed/resume.json
Last updated: 2026-04-05