Entirely responsible for frontend work and contributed significantly to backend work on a 2-person dev team to implement a new “fulfillment fee” feature, expected to bring ~$8M in additional yearly revenue

Wrote a program to automate the analysis of customer replies using a custom Naive Bayes Classifier / Bag of Words model; decreased customer service work by 85%, saving ~900 customer service Salesforce tickets a year

Refactored buggy backend logic behind prescription (our platform’s main business) querying and filtering throughout the web app and solved an error that was previously causing dozens of error pages for customers a month

Processing failed order syncs (AWS SQS dead letter queue) by researching bugs across the stack and in sibling applications; decreased daily failed order syncs by more than 95%, from ~20 per day to less than 1 per day

Responsible for release branch management for my team’s deployments using git, GitHub, and Jenkins

Built data tables and graphs in Excel/Google Sheets incorporating dynamic data sources to be presented to the Investment Comittee

Co-wrote 4 investment pitches to the IC which were followed

Advised founders on Pitches, Decks and Financial Models to prepare them for investors