Mountain View, California, United States
UX Lead/Manager on Local Search | Google Search & Maps
• Crisis Response & Social Impact: Led a team of 20 designers in Geo on the rapid design and launch of the COVID Testing Centers and Vaccination Locations features on Google Maps and Search, providing critical, real-time information during a global health crisis.
Recognition: This work was honored with the first-ever Google Tech Impact Award (granted by Sundar Pichai), recognizing my product's significant societal contribution.
• Transforming Local Search UX: Architected and crafted the definitive user journeys for all Local Search verticals (Dining, Shopping, Services, Hotels, etc.), a foundational effort that streamlined the user experience across the entire Google Geo ecosystem. This strategic overhaul included successfully onboarding and aligning with UX leadership (Catherine Courage) on the new vision.
• Elevated Product Quality & Speed: Served as a launch approver for features impacting local search queries/ Crucially, I also optimized the launch approval process, balancing speed with the highest quality standards across this massive surface.
• Modernizing Core Design: Spearheaded the modernization of the Maps and Search design language across multiple key initiatives, achieving a proven lift in user satisfaction and delivering quantifiable improvements across major product metrics.
• Driving Community Engagement: Designed and launched successful User-Generated Content (UGC) contribution, consumption experiences and notification widgets, substantially driving user engagement and contribution across the Maps platform.