Executed integration / solution testing of complex features of Secure Workspace Access solution, including Enterprise SSO apps, contextual policy-based network access (device posture, location, user and platform ) and working with different IdP (AD, AzureAD, Okta, Citrix ADC ). Collaborated with developers to fix issues that came up during end-to-end testing.
• Led manual test validation and release activities for OnPrem Citrix Gateway Connector product (vital to enterprise connectivity to datacenter webapps) to release high-quality components within planned timelines), contributing to growing test coverage by 20% while reducing release cycle by 10%.
• Collaborated with development and product teams from design and implementation stage to create comprehensive test plans and cases, maximizing test coverage and reducing customer-found issues.
• Created customer POC setups by working with architects to evaluate customer use cases.
• Implemented testbeds with advanced customer topologies, recreating customer issues in-house to meet reduced SLA times.
• Designed, set up and maintained test lab domain infrastructure using advanced networking, authentication modes and third-party dependencies along with multiple test setups both in Onprem datacenter and in Azure and AWS cloud, improving test matrix and reducing test cycles.
• Improved customer-facing product documentation and feature how-to’s, reducing support calls.
