# Akhila Srinivasamurthy > Staff Software Engineer , QA | Zscaler Location: Santa Clara, California, United States Profile: https://flows.cv/akhilasrinivasamurthy Hands-on engineering professional with expertise in system / feature testing in multiple domains, including End Point Management (desktop / mobile clients, IoT), Secure Workspace Access, Zero Trust Network Access (ZTNA) and SSL VPN clients (Windows and Mac). Knowledge of test-driven development methodology and experience creating comprehensive test plans, scenarios and test cases starting from design documents and working with product teams. Fast learner and effective communicator with strong troubleshooting skills. Collaborative team player who works well with offshore and cross-functional teams to catch integration issues. Work as dev-test pair building components ground up in challenging enterprise solutions About me : Adaptable - Have experience in testing both Cloud services and Onprem products Experience in both Agile and waterfall models in software development Strong team player , Fast learner , focused and dependable Excellent verbal and written communication skills Strong trouble shooting skills using fiddler , Wireshark Experience working in cross product and offshore teams for timely release and bug fixes Good knowledge of Clusters , HA , load balancing concepts Experience in bringing up testbeds and Customer POCs on ESXi, Citrix Xen, MSHyperV , AWS and Azure) Experience in Project management tools like Jira , Confluence , Zephyr ,Bugzilla Experience working with different authentication like Okta ,Azure AD ,ADFS ,SAML, Ldap, Experience using Postman for API testing Knowledge of Test driven development methodology . I have improved test coverage by enhancing Cucumber scripts Technical Skills: Platforms: Windows, Linux, Azure/AWS development setups, Stratodesk (rpi) Identity: Okta, AzureAD, Kerberos, SAML, Active Directory DevOps: Microservices, Git/BitBucket/Jenkins, Docker EUC solutions: Citrix Workspace, Citrix UEM, Citrix Virtual Apps and Desktops (CVAD) Mobile technology: iOS, Android, Windows Languages & Frameworks: Shell, Python, Selenium, cucumber Databases: MSSQL, PostgreSQL, MySQL, Cosmos Technologies: HTTP/HTTPS, DNS, DHCP Certifications Cisco Certified Network Associate (CCNA) Ninja Security in Software Test - Blue Belt ## Work Experience ### Staff Software Engineer, QA @ Zscaler Jan 2022 – Present | San Jose, California, United States ### Staff Quality Engineer(Secure Workspace Access /ZTNA) @ Citrix Jan 2020 – Jan 2022 Executed integration / solution testing of complex features of Secure Workspace Access solution, including Enterprise SSO apps, contextual policy-based network access (device posture, location, user and platform ) and working with different IdP (AD, AzureAD, Okta, Citrix ADC ). Collaborated with developers to fix issues that came up during end-to-end testing. • Led manual test validation and release activities for OnPrem Citrix Gateway Connector product (vital to enterprise connectivity to datacenter webapps) to release high-quality components within planned timelines), contributing to growing test coverage by 20% while reducing release cycle by 10%. • Collaborated with development and product teams from design and implementation stage to create comprehensive test plans and cases, maximizing test coverage and reducing customer-found issues. • Created customer POC setups by working with architects to evaluate customer use cases. • Implemented testbeds with advanced customer topologies, recreating customer issues in-house to meet reduced SLA times. • Designed, set up and maintained test lab domain infrastructure using advanced networking, authentication modes and third-party dependencies along with multiple test setups both in Onprem datacenter and in Azure and AWS cloud, improving test matrix and reducing test cycles. • Improved customer-facing product documentation and feature how-to’s, reducing support calls. ### Sr. Software QA Engineer( Unified Endpoint Management/XenMobile/SecureAccess) @ Citrix Jan 2012 – Jan 2020 Conducted manual solution testing of multiple MDM capabilities, including enrollment, policy push, secure actions on iOS, Android, Windows and IOT (Citrix WorxspaceHub / RPi) platforms. Supported development and product teams from planning to testing to production deployment, customer onboarding and troubleshooting customer issues to boost product quality in agile SDLC. • Provided technical presentations, demos and training to engineering, marketing and support teams, easing customer adoption. • Spearheaded migration tool validation effort and closely worked with high-value customers, expediting move from Citrix Onprem product to Citrix Cloud service. • Researched upcoming Mobile OS releases and created detailed test strategy and plans, achieving Day-0 support. • Managed micro-services deployment and validation of release builds in staging internal production canary deployment for IoT Device Management support, collecting customer feedback and resolving issues for robust GA release. • Enhanced existing automation using Cucumber BDD framework, accelerating regression testing ### Software QA Engineer (Citrix Access Gateway ) @ Citrix Jan 2008 – Jan 2012 Worked on End to End testing of VPN Client features on Access Gateway( Standard and Advanced edition)Server features like End point Analysis and policy management , Split tunneling , Network access on Windows and Mac VPN clients ### Senior Engineer : Semiconductors R&D @ Bharat Electronics Limited Jan 1991 – Jan 1998 | Bengaluru, Karnataka, India Designed , Developed , Prototyped and helped in productizing Hybrid Microcircuits ## Education ### Bachelor of Technology - BTech in Electronics Engineering National Institute of Technology Calicut ### Computer Information Technology track in Cisco Certified Network Associate Mission College ## Contact & Social - LinkedIn: https://linkedin.com/in/akhilasrinivasamurthy --- Source: https://flows.cv/akhilasrinivasamurthy JSON Resume: https://flows.cv/akhilasrinivasamurthy/resume.json Last updated: 2026-04-12