Shipped a social wellbeing app by designing, documenting, and handing off 14 high-fidelity mobile app flows and 3 major new features in Figma

• Collaborated with the founder and engineers in a fast-paced startup environment, participating in async reviews

• Improved color, spacing, readability, and overall UX by redesigning all existing screens

• Supported investor outreach by creating pitch decks and launching a marketing website using WordPress

• Accelerated development and ensured visual consistency by creating a design system

Led a team of 4 researchers to conduct foundational qualitative research for a community-building platform

• Collaborated with product strategy and UX design teams to align on research plan

• Coordinated meetings and updating UXRs on cross-functional team activities, resulting in group cohesion

Conducted research to redesign a website to increase donors for a humanitarian aid nonprofit

• Ran a workshop to teach UX researchers about affinity diagramming to analyze interviews, resulting in four key takeaways that provided direction for design and product strategy

• Created and presented presentations to convey interview takeaways and sprint updates to the wider team

• Created a usability testing guide based on the research questions, navigating a prototype of changing fidelity

• Created a screener survey based on recruitment criteria and followed survey design best practices

Created and analyzed qualitative and quantitative surveys across 12+ hardware and software products at Google Nest, reaching 100,000+ users

• Delivered 50+ research presentations to cross functional project managers that communicated product KPI changes, ensuring launch-readiness in a fast-paced environment

• Revised 100+ survey drafts to uphold survey design principles, enhancing data quality

• Optimized workflow by automating the conversion of survey data into presentation-ready figures through formulas in Google Sheets, resulting in time saved

• Designed semantic code taxonomy, coded 500+ qualitative responses to determine smart home data usage preferences, corroborating existing research about privacy

• (Contractor via Artech Information Systems)