# Akshay Phadnis > Software Engineer Location: San Francisco, California, United States Profile: https://flows.cv/akshayphadnis I am a software engineer in San Francisco who works on back-end customer engagement services as well as ML/NLP services, performs code releases, writes data pipelines and also does some front-end work occasionally. I graduated with an M.S. in Computer Science with Intelligent Systems as the specialization. My interests include refactoring practices, software architecture and I also find designing backend systems for production and contemplating solutions to problems entailing mathematical analysis intriguing, particularly those pertaining to information retrieval, natural language processing, Artificial Intelligence for games, data analysis and machine learning.Applying statistical models and devising heuristics to improve old problems or to solve new ones also interests me. I am constantly looking to learn something new. My top skills include: Programming in Python, C++, JS (I am open to other languages and platforms too) ## Work Experience ### Senior Software Engineer @ Agent IQ Jan 2022 – Present | San Francisco Bay Area I am full stack software generalist, owning data engineering efforts from schema design to ETL pipelines, I also work on backend APIs as well as front end UI and maintain AI/ML pipelines along with marshaling code/product releases ### Software Engineer @ Agent IQ Jan 2017 – Jan 2022 | United States My responsibilities include: Extending backend services to support customer engagement Setting up backend services to support AI and to directly interact with UI Developing and enhancing ML / NLP models and programs for conversational AI assistant to facilitate customer and customer facing agent experiences. Building and deploying services machine learning prediction Building ETL pipelines for ML models Performing code releases from develop through staging to production and orchestrate testing on staging environments. ### Software Engineer NLP/ AI/ ML @ MedWhat Jan 2017 – Jan 2017 I had the following responsibilities: Creating Web User Interface for chatbot messenger Designing and implementing rest API and token exchange protocol Designing and Implementing Question Answering System that answers questions about all kinds of diseases and medicines ### Natural Language Processing Intern @ MedWhat Jan 2017 – Jan 2017 | Dallas, Texas I designed and developed an entire question answering system capable of answering diabetes related questions. This was a remote work opportunity and I was responsible for building the complete system, right from scraping data, processing it (solving disambiguation and filtering-getting rid of sections like contact us- problems efficiently) and storing it in MongoDB to facilitate extraction later, then query generation and information retrieval with passage ranking to creating a web interface using the RESFTful API Flask for Python. ### Business Intelligence and Data Warehousing Intern @ InfoCepts Jan 2012 – Jan 2012 | Nagpur Area, India I completed internship program on Data Warehousing and Business Intelligence under which, I attended training sessions on Data Warehouses and Dashboards and prepared a white paper titled 'Infographics: A new paradigm of representing information'. ## Education ### Master’s Degree in Computer Science - Artificial Intelligence The University of Texas at Dallas ### Bachelor of Engineering (B.E.) in Computer Science and Engineering G.H.Raisoni College of Engineering ## Contact & Social - LinkedIn: https://linkedin.com/in/akshayphadnis --- Source: https://flows.cv/akshayphadnis JSON Resume: https://flows.cv/akshayphadnis/resume.json Last updated: 2026-03-29