# Alan Chou

> Engineering Manager at Zuora

Location: Greater Seattle Area, United States
Profile: https://flows.cv/alanchou

I had two years of experience leading a global team, and am currently expanding my expertise in Agentic AI development by leading one of my company’s first AI-focused products. I’m humble, hardworking, and a proven fast learner. As a U.S. citizen, I require no visa sponsorship.

Fun fact: I grew up in Taiwan, New York, and Shanghai; was a heavy metal singer in college; and have a pet chinchilla named Fat Kid. I’m confident my skills and experience will drive meaningful contributions to your company’s growth. You can reach me at your convenience—thank you for your consideration.

## Work Experience
### Engineering Manager @ Zuora
Jan 2023 – Present

### Sr. Software Engineer / Project Tech Lead @ Zuora
Jan 2021 – Present | Remote
● Drive delivery for the project as a tech lead, working with a team that spreads across the globe.
● Acted as a key innovator, ensuring the development experience of internal and external engineers.
● Work with PM to prioritize requirements and balance between customer satisfaction and larger goals.
● Designed the project’s expandable path to an application marketplace, allowing internal sales engineers and external devs to contribute and share their solutions within the platform.

### Software Engineer @ Zuora
Jan 2018 – Jan 2021 | San Francisco Bay Area
● Worked with Zuora for Salesforce team to bridge customer data from Salesforce to Zuora.
● Refactored the migration process and improved the data capacity by 40 times.
● Appointed by other teams to help build new services, working multi-regional while ensuring delivery.
● Lead the architectural design of the UI revamps, reducing the average customer workflow cycle by 86%.
● Drive adoption of the latest Salesforce frontend technologies, being a frontier in the community.
● Introduced various modern frontend framework concepts into the Salesforce framework such as flux and components and guided the team to build a more scalable and maintainable codebase.

### Software Engineer @ ClearSlide
Jan 2016 – Jan 2017 | San Francisco, California
● Worked on both the frontend and backend of the product’s core codebase.
● Design and created interactive customer insight statistics and charts using Angular and React. 
● Participated in the Engineering Sprint and demonstrated the system's scalability.
● Won 1st place in the company’s internal application security challenge.

### Software Engineer @ Riversoft Information Inc
Jan 2014 – Jan 2016 | Taiwan
● Worked as a full-stack web developer on a web-based tourism planning service for travel agencies.
● Integrated multiple third-party services through web APIs such as Paypal, Expedia, expanding the system’s functionality.
● Created commercial websites for travel agency customers enabling customer’s e-commerce.
● Built various specialty features to fulfill each customer’s unique business workflow.
● Refactored the platform’s accessibility, designed various APIs to allow customer integration, also increased data processing performance by 24%.


## Education
### Bachelor of Business Administration (B.B.A.) in Information System
National Taiwan University of Science and Technology
Jan 2009 – Jan 2013


## Contact & Social
- LinkedIn: https://linkedin.com/in/alan-chou

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Source: https://flows.cv/alanchou
JSON Resume: https://flows.cv/alanchou/resume.json
Last updated: 2026-03-22