Austin, Texas, United States
At Cloudsnap, I led the company through a critical growth phase, making Product a formal stakeholder in the process while improving improving the software development lifecycle (SDLC) . I introduced key methodologies, including user stories, sprint planning, backlog grooming, and roadmaps, which enhanced visibility and accountability across teams. I also managed a technical writing function, creating a comprehensive self-help and documentation library. By focusing on new features and platform scalability, I improved sprint velocity by 200%, shifting the team’s focus from technical debt to innovation. These initiatives contributed to Cloudsnap's growth, ultimately leading to its acquisition by Paylocity (NASDAQ:PCTY) in January 2022.