# Alberto Attia > AI and UX Location: San Francisco, California, United States Profile: https://flows.cv/albertoattia As a Product Design Leader, I thrive on delivering exceptional outcomes at the intersection of user experience, business goals, and design team development. With a proven track record of boosting revenue, reducing operational costs, and driving innovation, I collaborate seamlessly across teams to deliver transformative design solutions. My leadership style emphasizes empowering teams, fostering creativity, and leveraging cutting-edge design systems to elevate user experiences and business performance. ## Work Experience ### Head of Design and AI Product Evangelist @ Serv Jan 2025 – Present ### Principal Product Designer @ Serv Jan 2024 – Jan 2025 ### Senior Manager, Product Design @ Grove Collaborative Jan 2022 – Jan 2023 | San Francisco, California, United States Managed a team of 6 designers; launched a Health & Wellness expansion in just 1 week, achieving a +7% increase in ATC (Add to Cart rates). Optimized VIP Program UI, reducing churn by 7%, and revamped the homepage, leading to a +2% conversion increase. Led the creation of the 2H23 roadmap through collaborative Design Thinking workshops. Improved operational efficiency, reducing costs by streamlining tools and hiring offshore researchers. ### Senior Manager, User Experience @ Conversica Jan 2021 – Jan 2022 | San Mateo, California, United States Spearheaded a 0-to-1 redesign of the Automotive portal, driving $9M in revenue. Developed Conversica's first Design System, increasing ship velocity by 14%. Enhanced AI Agents' user experience, contributing to Product-Led Growth strategies. ### Principal UX Architect @ Albertsons Companies Jan 2019 – Jan 2021 | Pleasanton, California, United States Directed a team to integrate 18 brands into one seamless mobile experience, generating $770M in additional revenue. Oversaw the "Pantry" omnichannel design system from inception to execution. Transitioned the design team to Figma, enabling mobile-first expertise. ### Senior UX Architect @ Albertsons Companies Jan 2018 – Jan 2019 | Pleasanton, California ### UXD Instructor @ Academy of Art University Jan 2015 – Jan 2018 | San Francisco, California, United States ### Head of User Experience @ Cater2.me Jan 2015 – Jan 2018 | San Francisco, California, United States Revolutionized an agent platform, migrating from an Access database to a modern web solution. Managed and mentored designers transitioning from non-UX backgrounds. ### User Experience Consultant @ Xmartlabs Jan 2014 – Jan 2015 | Montevideo, Uruguay ### Principal Owner @ USERPOWER Jan 2009 – Jan 2014 | Panama City, Panamá, Panama Delivered end-to-end design consulting for international clients in sectors like eCommerce, social media, and travel. ### Product Manager, UX @ Copa Airlines Jan 2000 – Jan 2009 | Panama City, Panamá, Panama Led a team delivering a redesigned website in 3 languages, expanding the user base to 30M. Designed and optimized Copa Airlines’ booking engine, enhancing user journeys and funnel conversion. ## Education ### Universidad Católica Santa María La Antigua ### Industrial Engineering Universidad Latinoamericana de Ciencias y Tecnologia ## Contact & Social - LinkedIn: https://linkedin.com/in/albertoattia --- Source: https://flows.cv/albertoattia JSON Resume: https://flows.cv/albertoattia/resume.json Last updated: 2026-04-13