Led the development of core user flows & prototypes that helped an early-stage startup develop an MVP product.

Advocated for and shipped security-based mobile UX features in collaboration with product, engineering, and legal that improved user retention.

Exercised systems thinking to create product service ecosystem maps that visualized complex interactions. Ecosystem map advanced alignment across teams.

Generated UX concepts for early-stage mobile & web product definition that clarified goals and accelerated the 1.0 product launch.

Worked closely with engineering and product managers to solve ambiguous user challenges and produce detailed UX & engineering deliverables.

Facilitated innovation brainstorms with product leadership that turned ambiguous problems into clear strategic goals for roadmap planning.