• Co-leads a two-person design leadership team, shaping UX strategy across Anomali’s cybersecurity SaaS suite, used by Fortune 500 companies and global threat intelligence teams.

• Designed and launched intuitive UIs for complex SOC analyst workflows (SIEM, SOAR, TIP), increasing conversion rates and boosting product sales.

• Working on cutting-edge AI initiatives, from agentic customer workflows to MCP integration and next-generation platform features.

• Partnered with PMs and Engineers in agile sprints to launch key 0–1 features that have become integral to daily customer operations.

• Lead the analysis of usage data and adoption metrics to measure impact and optimize customer workflows.

• Expert in Figma for UX/UI design, while also leveraging IDEs like Windsurf and Cursor to produce high-fidelity prototypes with production-ready front-end code.

• Implemented scalable, standardized design ops that improved design-to-development handoff and reduced production friction.

• Works with various small businesses and startups to enhance their online presence and user engagement through implementing UX best practices.

Identified research questions, defined problem statements, and conducted mixed-method research studies for small businesses.

• Generated project scope, identified design and development opportunities for business growth.

• Prepared and presented concise, actionable, and practical research recommendations to stakeholders.

• Conducted research focusing on qualitative methods, primarily, in-depth interviews, usability studies, competitive analysis, ethnographic field studies, and contextual inquiry with experience in quantitative methods such as A/B studies, diary studies, card sorting, tree tests, and surveys.

• Leverage third party research resources (userinterviews, userzoom, maze) to ensure relevant participant selection for research studies.

• Led process driven change within the design team to formalize best

practices and evidence-based decision making.

• Expert Figma and Adobe suite user, led weekly workshops with other

designers to educate and raise the team’s skills and efficiency.

• Increased handoff speed to engineers by 60%.

• Produced and implemented Design System documentation including, style

guides, figma kits, and governance.

• Working with Product teams to incorporate Generative Ai solutions into our

existing products and create new forward thinking patterns related to Ai.

• Saved (on average) 8 hours a week of Engineering rework by standardizing

new global patterns and ensuring that our UX is technically feasible.

• Maintains an NPS of 60+ by emphasizing the need for a coherent UX across

all of CW’s product offerings.

• Implemented lean UX Design across 5+ Scrum teams.

• Reduced the GTM for a 0 to 1 product to 2 months by facilitating UX

workshops to drive actionable UX decisions and maintain alignment.

• Provided maps, wireframes, clickable prototypes, and mockups to

stakeholders to maintain their velocity and reach their quarterly business

OKRs/KPIs.

• Pioneered Clearwater’s lean UX research efforts and evidence-based

decision making model through numerous Figma, Confluence, and

• Powerpoint templates that have been shared and reused by both Product

and Design teams.

• Provided cross-functional teams with actionable research findings and

reports based on user interviews, surveys, usability-testing, and AB testing.

Introduced and led the license acquisition of Clearwater’s first UX research

tool, Userlytics.

• Led the effort to produce formal documentation to be shared across the

organization including the Design Quarterly Newsletter, management of the

Design Team’s Confluence space, management of the Jira backlog, and

Design Process documentation.

• Onboarded and trained new hires.

• Maintains excellent rapport and knowledge sharing across all teams and

stakeholders.

• Redesigned UX and UI of an internal database tool to streamline note taking and promote a new SOP that is still in use today.

• Managed caseloads of 20+ individual families throughout 12-18 month longitudinal studies.

• Conducted behavioral research using a wide variety of qualitative methods including in-depth interviews, ethnographic field studies, and contextual inquiries.

• Led expert reviews with treatment providers and legal professionals to gain a wider consensus on parent and child interactions.

• Analyzed research findings and synthesized results into legal reports to be presented in court during CPS hearings at 3 -6 months intervals and up to 18 months.

• Translated reports into actionable insights with the intent of iterating on program structure and boosting successful resolution of active CPS cases.

• Shaped program structure while collaborating with licensed professional therapists.

• Implemented and led cognitive behavioral therapy workshops into program structure.

• Collaborated with Alameda, San Francisco, and Contra Costa counties to ensure programatic rigor.

• Worked directly with teenage clients with mental illness and substance abuse issues in a residential milieu setting.

• Responsible for implementing daily therapeutic program structure for a unit of 15+ teenage clients at a time as well as supervising a team of employees.

• Provided supervision twice a week to a team of two residential counselors identifying areas of improvement as well as providing positive reinforcement.

• Provided one on one crisis management counseling to clients.

• Developed actionable goals with clients aimed at improving stress management and coping skills.

• Collaborated with therapists and program managers in weekly treatment planning.