# Alea Abrams

> Staff Product Designer, gen AI conversation design

Profile: https://flows.cv/alea

I'm a designer who specializes in generative AI. I have a Masters in Human Computer Interaction Design and over 8 years of conversation design experience at ServiceNow. I use my personal design perspective focuses on utilizing responsibility and ethics to create effective products.

## Work Experience
### Staff Product Designer, gen AI conversation design @ ServiceNow
Jan 2023 – Invalid Date | Seattle, Washington, United States

### Senior Product Designer, Conversation Design Lead - Gen AI experiences @ ServiceNow
Jan 2022 – Jan 2025 | Seattle, Washington, United States

### Lead Conversational Designer @ Best Buy
Jan 2020 – Jan 2022 | Seattle, Washington, United States

### Product Designer @ Microsoft
Jan 2016 – Jan 2018 | Seattle, Washington, United States
Product designer on the AI design and ethics team. Collaborated with PMs and designers on projects ranging from full app redesign to pass-perfect asset creation.

### UX Designer @ Panos UX
Jan 2016 – Jan 2016 | Seattle, Washington, United States
Designed software & apps - info architecture, logos, icons & assets, wireframes, interactive prototypes, style guides, copy creation & editing, videos, marketing materials, usability research & testing

### Strategic Planning and Design Associate @ Peer Cares
Jan 2014 – Jan 2014 | Greater Seattle Area
Graphic design for promotional materials, assist executive director in strategic planning procedures, organize and analyze data for reports

### Web Design and Programming Coordinator, Children's Film Festival Seattle @ Northwest Film Forum
Jan 2013 – Jan 2014 | Greater Seattle Area
Design and update the Children's Film Festival website. Assist the festival Director in the programming of the festival.

### Gallery Intern @ Northwest Folklife
Jan 2013 – Jan 2013 | Seattle, Washington, United States
Curated youth art showcase, planned reception for artists, designed graphic and web materials for the show

### Gund Gallery Associate @ Kenyon College
Jan 2011 – Jan 2012 | Seattle, Washington, United States
Led timeline project on art and technology, researched future shows, created and edited videos and audio for podcast team


## Education
### Master of Human-Computer Interaction + Design
University of Washington
Jan 2018 – Jan 2019

### UX Design and Development Certificate
Code Fellows
Jan 2016 – Jan 2016

### Bachelor's degree
Kenyon College


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/alea-abrams/
- Email: mailto:alea@placeholder.flows.cv

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Source: https://flows.cv/alea
JSON Resume: https://flows.cv/alea/resume.json
Last updated: 2026-02-02