# Alejandra Olmedo P. > Solar Finance Specialist Location: San Francisco, California, United States Profile: https://flows.cv/alejandraolmedop Customer-focused and results-driven, I have experience in customer success, product design, and technology-driven projects. I combine empathy and clear communication with a deep understanding of digital tools to turn complex challenges into practical, user-centered solutions. I stand out by connecting people and technology to build trust, drive results, and create smooth, successful experiences. Portfolio: www.alejandraop.com ## Work Experience ### Solar Finance Specialist - Bilingual @ Sungage Financial Jan 2025 – Present | San Francisco Bay Area Customer-driven and bilingual, I build strong relationships with English- and Spanish-speaking clients, going beyond single interactions to ensure issues are fully resolved and the entire cycle is completed with a high-quality customer experience. I’m a proactive problem solver, comfortable managing a high volume of requests across multiple channels while keeping work accurate and moving forward, and I thrive in fast-paced environments by connecting technology and business needs and supporting cross-functional teams. ### Product Designer @ Moment Logistics LLC Jan 2024 – Jan 2025 | San Francisco Bay Area Designed wireframes and UI for the iPad and web platform in Figma, collaborating with teams to balance usability and feasibility. Conducted user research, iterated on designs, and contributed to the design system for consistency and improvements. ### Product Designer @ Medical Couriers Jan 2024 – Jan 2025 | San Francisco Bay Area Redesigned and developed the website in Framer. Improved usability, architecture, and user flow while aligning visuals with the updated brand. Optimized the experience to boost engagement and capture valuable company data. ### User Experience Designer @ AOP Jan 2024 – Jan 2024 | San Francisco Bay Area • Designed and developed intuitive, user-centered platforms for diverse clients, focusing on seamless navigation, accessibility, and visually appealing interfaces that enhance user engagement and satisfaction. • Collaborated closely with clients to understand their needs, iterating on design concepts to ensure the final platform aligns with their vision while meeting industry best practices for user experience and functionality. ### User Experience Designer @ Swoovy Jan 2024 – Jan 2024 | Texas, United States Collaborated with a team to refine and enhance existing designs, leveraging user feedback and research insights to create modern and intuitive UI designs that significantly improved user satisfaction and engagement. ### User Experience Designer @ Marble Collective Jan 2023 – Jan 2024 | New York, United States • Enhance visual aspects and user experience (UX/UI) design to create an engaging and intuitive platform • Incorporating AI tools to become pioneers in the industry. • Foster connections among influential women through user-friendly interface and seamless navigation • Highlight impactful work through visually compelling design elements to inspire individuals ### User Experience Designer @ General Assembly Jan 2023 – Jan 2023 | United States Intensive, expert-led instruction in full-cycle UX/UI methods with an emphasis on UX, UI Design, user testing, rapid iteration and hands-on learning of Prototyping fundamentals and the industry's most in demand technologies. Implemented web and mobile design solutions for clients, individually as well as collaboratively, developing projects. • Group project with Marble Collective, we enhanced the design to empower women. Our focus included improving visuals and creating a platform for connecting influential women, ensuring a more engaging user experience. • Moleskine group project, we introduced "Moleskine-Social" for seamless website access, empowering users to share projects and enhancing collaboration within the creative community. • Solo project with TANTRUM, I focused on optimizing their website for a more enjoyable, intuitive, and interactive user experience. Through a thorough analysis, I addressed both strengths and weaknesses to craft a fresh and engaging platform. • Solo project for Paws & Poise, I researched user pain points in a pet grooming app and delivered a high-fidelity prototype to enhance user experiences and confidence in the application. ### Creative Design Manager @ Meraki Retreat Jan 2021 – Jan 2023 | Palermo, Sicily, Italy • Crafted the brand's visual identity, including the logo, font selection, and color scheme.
 • Developed graphics optimized for various platforms, prioritizing high visibility, impactful presence, improved navigation, and enhanced visual appeal. ### Creative Designer @ MOLA Jan 2020 – Jan 2022 | Cochabamba, Bolivia • Developed architectural designs for a variety of residential units.
 • Orchestrated the planning and supervision of the renovation for two apartments.
 • Oversaw contractors and construction teams to guarantee the high-quality execution of the designs. • Website management and image creation. ### Architect @ Montaño Desarrolladores Inmoviliarios Jan 2022 – Jan 2022 | Cochabamba, Bolivia • Created architectural plans for a residential apartment building, encompassing facades, the lobby, common areas, and the layout of five distinct units.
 • Worked collaboratively with clients to discern ideal apartment configurations and incorporated modifications based on their preferences. ### Content Creator, Creative Designer @ Pink Locato Jan 2020 – Jan 2022 | Cochabamba, Bolivia My role involved crafting the brand identity, which encompassed selecting color palettes, defining styles, and designing logos. Managed their social media, including Facebook and all integral aspects, which were controlled by Meta. ### User Experience Researcher @ Universidad Privada Boliviana Jan 2019 – Jan 2021 | Cochabamba, Bolivia • Undertook research for an undergraduate thesis, assessing the characteristics of feminist urbanism in Cochabamba, Bolivia.
 • Examined public spaces through the lens of feminist urbanism, with a particular focus on the requirements of women, especially mothers.
 • Presented solutions to enhance the city's accessibility and responsiveness to the needs of women-mothers. ### Architect @ Ubuntu Design Group Jan 2019 – Jan 2020 | Durban, KwaZulu-Natal, South Africa • Creating a dynamic multipurpose complex aimed at benefiting the local Black community.
 • Designing a two-block building featuring residential units and public spaces, encompassing restaurants, bars, and event spaces. ### Architect @ Olmedo LTDA Jan 2018 – Jan 2019 | Cochabamba, Bolivia • Formulated concepts for a decade-long urban development initiative covering 902 acres, incorporating streets, parks, and housing.
 • Engaged with potential users to assess the individualized design requirements for their residences and public spaces.
 • Developed modular housing solutions tailored for individuals with low incomes. ## Education ### Grado en Arquitectura Técnica Universidad Privada Boliviana ### UX Design in Architectural and Building Sciences/Technology General Assembly ## Contact & Social - LinkedIn: https://linkedin.com/in/alejandraop --- Source: https://flows.cv/alejandraolmedop JSON Resume: https://flows.cv/alejandraolmedop/resume.json Last updated: 2026-04-13