• Developed and deployed backend API updates and new features using Hono, Docker, and AWS ECS, improving system functionality and reliability

• Built cross-platform mobile applications using React Native, implementing interactive UI components and optimizing performance for seamless user experience

• Resolved AWS SMS verification failures by increasing quota, refactoring phone number handling, and adding CloudWatch alerts, eliminating 100% of errors and improving user retention during onboarding

• Received and merchandised products, as well as performed general maintenance in the retail space

• Performed regular data entry, ensuring products were entered accurately into the computer system

• Conducted training of new team members, providing them with tools to discuss and sell retail products

• Day to day supervision and mentoring of team members

• Facilitated the delivery of excellent customer service and served as a role model for all team members

• Provided periodic training to team members on various front desk operations

• Held team members and guests accountability for safety and risk management within the gym

• Used strong interpersonal and communication skills to serve customers

• Taught a variety of adult classes ranging from beginner to advanced

• Enhanced student comprehension through the use of various teaching methods