I'm a full-stack developer with healthcare operations expertise. After working as a Junior Software Engineer at OhMD, building HIPAA-compliant messaging tools, I spent three years managing operations at a medical clinic, where I saw how the right software tools can transform business efficiency.

Experience

2023 — NowEYE SERVICES CONSULTANTS PCOperations and Systems manager

2023 — Now

Boston, Massachusetts, United States

Spearheaded the transition from a paper-based patient and health record system to a cloud-based EHR and patient management system, ensuring minimal disruption to patient care.

Developed training programs for non-clinical patient-facing staff and setting clear guidelines and expectations for their roles.

Cultivated a culture of positivity and continuous improvement, enhancing the quality of care provided.

Optimized patient flow and experience by streamlining existing processes and increasing operational efficiency.

Oversaw the maintenance and functionality of medical devices and IT systems, ensuring reliable and efficient technological processes.

2022 — 2023EYE SERVICES CONSULTANTS PCStaff

2022 — 2023

Boston, Massachusetts, United States

Collaborated with front desk staff to schedule patient appointments, verify patient eligibility, and submit

required paperwork for surgical and outpatient procedures.

Assisted patients in completing surgical consent forms, ensuring clarity and compliance.

Supported the billing team in submitting insurance claims and following up on claim fulfillment.

2018 — 2020OhMD Clinical and Patient CommunicationJunior Software Engineer

2018 — 2020

New York City Metropolitan Area

OhMD makes patient communication as easy as sending and receiving a text message through its free app for all patients and doctors. I began my tenure with the company as Student Intern with a fast promotion to Software Engineer.

Owned the design, construction, and scaling of new feature developments

Partnered with stakeholders and C-suite employees to define the vision and roadmap for application development

Performed problem analysis and technical challenge reviews

Benchmarked systems, reviewed system bottlenecks and proposed performance solutions

Reviewed requirement for architecture documents; provided rough orders of magnitude estimates, and wrote code

2017 — 2018OhMDBusiness Development Representative

2017 — 2018

Burlington, Vermont, United States

Contributed to the company's business strategy by identifying target client segments and conducting initial outreach.

Engaged directly with C-suite executives and founders, leveraging technical knowledge to position the company's HIPAA-compliant messaging solution as a must-have for healthcare providers.

Tested and provided feedback to the engineering team based on real-world client requirements, driving continuous product improvement.

2015 — 2016Collegiate EntrepreneursBranch Manager

2015 — 2016

Milton, Massachusetts, United States

Managed all aspects of a small business, including sales, marketing, and operations, generating over $100,000 in leads and closing $30,000 worth of deals within three months through targeted door-to-door and digital marketing campaigns.

Led a team of painters, ensuring projects were completed on time and within budget, while maintaining a strong focus on customer satisfaction and service delivery.

Achieved sales milestones consistently, receiving recognition for top performance among peers.

Education

The Lawrenceville School

High School Diploma

University of Vermont

Experience

Education

High School Diploma

Bachelor of Science - BS