# Alexander C. > Software Engineer: Full-Stack | Healthcare Operations | TypeScript, React, Nodejs Location: Greater Boston, United States Profile: https://flows.cv/alexanderc I'm a full-stack developer with healthcare operations expertise. After working as a Junior Software Engineer at OhMD, building HIPAA-compliant messaging tools, I spent three years managing operations at a medical clinic, where I saw how the right software tools can transform business efficiency. I build full-stack applications using TypeScript, React, Next.js, and Node.js - recently creating a prior authorization tracker to solve workflow problems I witnessed firsthand at my clinic. ## Work Experience ### Operations and Systems manager @ EYE SERVICES CONSULTANTS PC Jan 2023 – Present | Boston, Massachusetts, United States - Spearheaded the transition from a paper-based patient and health record system to a cloud-based EHR and patient management system, ensuring minimal disruption to patient care. - Developed training programs for non-clinical patient-facing staff and setting clear guidelines and expectations for their roles. - Cultivated a culture of positivity and continuous improvement, enhancing the quality of care provided. Optimized patient flow and experience by streamlining existing processes and increasing operational efficiency. - Oversaw the maintenance and functionality of medical devices and IT systems, ensuring reliable and efficient technological processes. ### Staff @ EYE SERVICES CONSULTANTS PC Jan 2022 – Jan 2023 | Boston, Massachusetts, United States - Collaborated with front desk staff to schedule patient appointments, verify patient eligibility, and submit required paperwork for surgical and outpatient procedures. - Assisted patients in completing surgical consent forms, ensuring clarity and compliance. - Supported the billing team in submitting insurance claims and following up on claim fulfillment. ### Junior Software Engineer @ OhMD Clinical and Patient Communication Jan 2018 – Jan 2020 | New York City Metropolitan Area OhMD makes patient communication as easy as sending and receiving a text message through its free app for all patients and doctors. I began my tenure with the company as Student Intern with a fast promotion to Software Engineer. - Owned the design, construction, and scaling of new feature developments - Partnered with stakeholders and C-suite employees to define the vision and roadmap for application development - Performed problem analysis and technical challenge reviews - Benchmarked systems, reviewed system bottlenecks and proposed performance solutions - Reviewed requirement for architecture documents; provided rough orders of magnitude estimates, and wrote code ### Business Development Representative @ OhMD Jan 2017 – Jan 2018 | Burlington, Vermont, United States Contributed to the company's business strategy by identifying target client segments and conducting initial outreach. Engaged directly with C-suite executives and founders, leveraging technical knowledge to position the company's HIPAA-compliant messaging solution as a must-have for healthcare providers. Tested and provided feedback to the engineering team based on real-world client requirements, driving continuous product improvement. ### Branch Manager @ Collegiate Entrepreneurs Jan 2015 – Jan 2016 | Milton, Massachusetts, United States Managed all aspects of a small business, including sales, marketing, and operations, generating over $100,000 in leads and closing $30,000 worth of deals within three months through targeted door-to-door and digital marketing campaigns. Led a team of painters, ensuring projects were completed on time and within budget, while maintaining a strong focus on customer satisfaction and service delivery. Achieved sales milestones consistently, receiving recognition for top performance among peers. ## Education ### High School Diploma The Lawrenceville School ### Bachelor of Science - BS in Business Administration (Entrepreneurship) with a minor in CS and Information Systems University of Vermont ## Contact & Social - LinkedIn: https://linkedin.com/in/alexanderecharles --- Source: https://flows.cv/alexanderc JSON Resume: https://flows.cv/alexanderc/resume.json Last updated: 2026-03-28