# Alexander Frankel > Engineering Leader | Software Architect | Ex-Pro Golfer ⛳ Location: New York City Metropolitan Area, United States Profile: https://flows.cv/alexanderfrankel Engineering Leader and Software Architect with 14 years of professional experience building scalable software solutions and leading high-performing engineering teams. Known for software architecture, distributed system design, data modeling, and cloud computing expertise. Excels in engineering leadership roles requiring cross-functional collaboration in fast-paced technical settings. 💻 Technical Skills: Software Architecture | Software Design | Software Development | API Design | REST API | Database Design | ETL | Data Modeling | Automated Testing | Service-Oriented Architecture | Distributed Systems | Cloud Architecture | CI/CD | Observability | Monitoring | Alerting | 3rd Party Integrations | Python | Ruby | C# | .NET | TypeScript | JavaScript | SQL | NoSQL | Ruby on Rails | Node.js | Svelte | Express.js | NestJS | React | Next.js | PostgreSQL | MongoDB | Redis | Kubernetes | Helm | Terraform | Docker | AWS | OTel | Heroku | CircleCI | Datadog | Google Analytics | JIRA | Looker | Lightdash | AI | Ecommerce | SaaS | Salesforce | Docusign | Stripe | Twilio ⛳ Former Professional Golf Tour Player. Played in 12 professional golf tour events across the Northeastern and Southeastern U.S. ## Work Experience ### Staff Engineering Manager @ Collectors Jan 2026 – Present | New York City Metropolitan Area ### Staff Software Engineer @ Collectors Jan 2024 – Jan 2026 | Jersey City, New Jersey, United States Leading engineering efforts to design and develop scalable, consumer-facing software solutions for the top Collectibles grading and authentication company in the world. ➤ Led software architecture and full stack development of Professional Coin Grading Service (PCGS) Online Submission Center to support 200k coin grading submissions per year and $40M in transactional revenue. ➤ Developed migration strategy to transform coin image retrieval and storage capabilities from relying on legacy on-premise servers to a fully cloud based solution, saving the tech org $150k in maintenance costs per year. ➤ Designed and built observability stack on top of Datadog including logging, tracing, and profiling capabilities, leading to 99.99% application uptime and an 18% decrease in average incident response time. ### Co-Founder & Head of Engineering @ Navigator Labs Jan 2023 – Jan 2024 | New York, New York, United States Developing comprehensive, cutting-edge technology solutions for industry-leading technology companies, encompassing software strategy, design, development, cloud architecture, and distributed team augmentation. ➤ Led software development and cloud architecture of online real estate investment marketplace to support 2M visits per month in a Node.js and React environment to meet the demands of a $62B market. ➤ Designed and built customer-facing interface in TypeScript that allows website visitors to directly interact with financial underwriting models stored in AWS S3, Google Sheets, and Microsoft 365 Online. ➤ Developed hiring plan for industry-leading SaaS provider to increase Engineering productivity by 27% and reduce costs by 18%. ### VP of Engineering @ Common Jan 2023 – Jan 2023 | New York, New York, United States Led global tech strategy across 20 person cross-functional team responsible for developing software systems and cloud infrastructure used to enhance customer acquisition strategies and streamline operational processes of an industry-leading real estate tech company. ➤ Led tech org through global merger with parent company Habyt including strategically integrating backend systems, datastores, 3rd party software (Salesforce), and cloud storage with no downtime to support a 5X increase in managed units and customers. ➤ Led architecture and development of critical leasing insights tooling and ETL data pipeline built in TypeScript that allowed leasing agents to view tenant application progress in real-time, increasing internal productivity by 20%. ➤ Scaled Engineering team by leveling up frontend developers to deliver critical backend-heavy features that improved customer communication during the sales process, resulting in a 25% increase in application rates and more backend team resources. ➤ Oversaw migration of software infrastructure to AWS cloud architecture, yielding a 60% savings in infrastructure costs. ### Director of Engineering @ Common Jan 2022 – Jan 2023 | New York, New York, United States Led 15 person U.S. based software team through strategic initiatives to reduce costs and improve business processes during a challenging capital markets environment. Oversaw software architecture and design for sales and leasing systems. ➤ Led redesign and development of improved customer sales funnel and website built in Node.js and React with Salesforce integration to increase lead volume and customer conversion rates, boosting managed unit occupancy rate from 84% to 90%. ➤ Rebuilt software on-call business support process by introducing time-tracking analytics and a techno-functional layer, reducing Engineering support time spent by 95%. ➤ Retained top tech talent through career advancement and promotion plans despite 15% company-wide voluntary turnover rate. ➤ Developed and executed company-wide software cost cutting strategy, yielding an 80% reduction in annual software spend. ### Engineering Manager @ Common Jan 2021 – Jan 2022 | New York, New York, United States Managed 5 person core software team responsible for building and maintaining critical backend systems including API, data pipeline infrastructure, and 3rd party integrations needed for sales and leasing process efficiency and compliance. ➤ Oversaw development of ETL data pipeline and REST API in Ruby to make real-time unit availability and pricing data available for consumption by internal sales and leasing tools, increasing sales and leasing agent efficiency by 90%. ➤ Led development of automated lease contract generation system in Ruby using a finite-state machine that integrated with the National Apartment Association to reduce generation time by 98% and remain in legal compliance in all property jurisdictions. ➤ Built automated CI/CD pipeline using CircleCI and Docker containerized environment, leading to a 35% increase in Engineering velocity and developer productivity. ### Senior Software Engineer @ Common Jan 2019 – Jan 2021 | New York, New York, United States Led architecture, design, and development of critical backend software systems including API, data pipeline infrastructure, and 3rd party integrations needed for sales and leasing process efficiency and compliance. ➤ Built sales engine in Ruby to strategically market apartment units based on matching customer profile characteristics and internal sales targets, leading to a 30% increase in customer conversion rate and a 60% increase in hitting sales targets. ➤ Built apartment unit tour scheduling system in Ruby integrated with Salesforce that enabled leads to schedule in-person and virtual tours online, increasing tour-scheduled and tour-held rates by 300%. ➤ Rebuilt apartment inventory data model to optimize for highly transactional data like unit availability and pricing, improving read performance of customer-facing and internal applications by 350%. ➤ Built JSON-RPC API gateway to enforce uniform request/response shape for consuming applications, decreasing production error rate by 98%. ### Software Engineer @ Common Jan 2018 – Jan 2019 | New York, New York, United States Built backend applications including inventory management, tenant management, payment processing, and staff scheduling systems to increase operational productivity, revenue growth, and business scalability. ➤ Built inventory and tenant management system using Ruby on Rails, increasing sales and leasing agent productivity by 400%. ➤ Built rent payment processing system for tenants using Stripe API in Ruby, yielding a 65% reduction in delinquent rent payments. ➤ Built rules engine in Ruby to automate the tenant move-in/move-out process, leading to a 250% decrease in operational overhead. ➤ Built scheduling system for apartment cleanings in Ruby to support $8M revenue line and reduce cleaning staff by 22%. ### Software Engineer @ VTS, Inc. Jan 2015 – Jan 2016 | New York, New York, United States Developed fullstack applications for award-winning SaaS platform used by real estate landlords, brokers, and tenants to manage commercial real estate portfolios using data insights. ➤ Built portfolio management system as SaaS product for landlords, brokers, and tenants using Angular and Ruby on Rails. ➤ Built XLS file generation system in Ruby with over 57k open-source downloads to satisfy 80% of paying customers. ➤ Built Angular component library to support mobile-responsive UI, increasing developer velocity by 150%. ➤ Supported hiring efforts and career advancement plans to grow Engineering from 12 to 50. ### Analyst, Equity Capital Markets @ Bank of America Merrill Lynch Jan 2012 – Jan 2014 | New York, New York, United States Raised capital for newly issued IPOs, Closed-End Funds, Structured Notes, and Unit Investment Trusts as part of the Equity Capital Markets Origination Group. ➤ Partnered with major broker-dealers to raise over $8.5b in assets under management. ➤ Analyzed NAV relationships to support new issue offerings and improve secondary market support. ➤ Introduced structured note strategies across 5 different asset classes. ## Education ### Bachelor of Business Administration (B.B.A.) in Finance University of Michigan - Stephen M. Ross School of Business ## Contact & Social - LinkedIn: https://linkedin.com/in/alexander-frankel - GitHub: https://github.com/alexanderfrankel --- Source: https://flows.cv/alexanderfrankel JSON Resume: https://flows.cv/alexanderfrankel/resume.json Last updated: 2026-03-22