# Alexander Imra

> Principal Software Engineer at ServiceTitan

Location: Greater Seattle Area, United States
Profile: https://flows.cv/alexanderimra

I am a passionate software engineer with a primary focus on distributed systems, security and large SaaS products.

## Work Experience
### Principal Software Engineer @ ServiceTitan
Jan 2018 – Present | Seattle, Washington, United States
As the Technical Lead in the Backend Platform team, I started and successfully completed several critical projects that enabled the future growth and success of ServiceTitan. Everything was implemented on time and continues to work successfully in production:

Identity and User Management (Aug 2023 - Present)
* Leading a team in migrating ServiceTitan's applications and those of acquired companies to a new identity and access management solution.
* Incorporating modern security features such as OpenID Connect, OAuth 2.1, centralized user directory, SSO, MFA, etc.
* This critical company-wide initiative affects hundreds of ServiceTitan developers.

Public API Platform (Nov 2020 - Jul 2023)
* Led a team to implement a platform for the next generation of ServiceTitan's public APIs.
* Introduced a developer-friendly environment with API gateways, OAuth 2.0 authorization, and self-service developer and access management portals.
* This platform serves as the entry point for all ServiceTitan public APIs and significantly impacts hundreds of developers, contributing to strategic company-wide initiatives.

Microservices Platform (Jun 2019 – Nov 2020)
* Led a team in migrating the main ServiceTitan monolithic application to a microservices architecture.
* Developed shared infrastructure and platform services, including data access, logging, metrics, queue management, configuration, data synchronization, etc.
* This platform was the foundation for extracting services from the monolith, supporting hundreds of developers across various initiatives.

Customer Communication Platform (Jan 2017 – May 2019)
* Led a team in implementing components critical for customer interactions.
* Designed and launched a new standalone customer portal web application with features such as alerts, notifications, job surveys, invoice and estimate printing, two-way text communications, and task management.

### Lead Software Engineer @ ServiceTitan
Jan 2017 – Jan 2018 | Glendale, California, United States
Contractor, Remote

### Lead Software Engineer, Architect @ New Standards Inc
Jan 2016 – Jan 2017 | United States
Contractor, Remote

### Senior Software Engineer @ Russia
Jan 2006 – Jan 2015
I worked at several mid-to-large-sized technology companies in Russia, contributing to various products:
- A web application for a fleet tracking system (shturmann.com)
- A social network for navigation device owners (shturmann.com)
- A web application for tax return preparation (kontur-extern.ru)


## Education
### Master's degree in Automated Information Processing and Management Systems
Bauman Moscow State Technical University


## Contact & Social
- LinkedIn: https://linkedin.com/in/alex-i

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Source: https://flows.cv/alexanderimra
JSON Resume: https://flows.cv/alexanderimra/resume.json
Last updated: 2026-03-29