Highly skilled expert developer with the ability to design, build, and implement solutions to complex business problems. Ten years of software development experience in object-oriented programming with strong technical skills leading a team of engineers.

2024 — NowAlkami TechnologySenior Software Engineer

2024 — Now

Plano, Texas, United States

2021 — 2024NICE CXoneLead Software Engineer

2021 — 2024

Sandy, UT

In October 2022 I started as a team lead on our DevOps Engineering and Automation Tooling team working on the company’s internal tools for developers

Designed & implemented moving the team’s build processes to GitHub Actions

Redesigned & implemented health-check and performance counter reporting for thousands of servers into a new microservice architecture using Kubernetes

Wrote an application used by our Deployment team to streamline how cluster data is viewed during a deployment to increase efficiency and reduce errors

Mentored other team members

Technologies: C#, SQL, GitHub Actions, AWS, Docker, Kubernetes, WPF, .NET Core

In October 2021 I worked on our Enterprise Scale & Clusterless team as a lead developer bringing my extensive knowledge of our platform to other teams

Led design & planning meetings to help move our monolith code into microservices

Mentored other team members

Technologies: C#, Scala, Go, SQL Server, Kafka, and AWS.

2019 — 2021NICE CXoneSenior Software Engineer

2019 — 2021

Sandy, UT

Continued on the Outbound team leading daily standups, sprint planning, and providing mentorship to other team members

Assisted in redesigning parts of the platform to facilitate microservice transitions and using newer technologies

Was the lead developer in charge of our Fall 2021 release to production to 60+ clusters and wrote new software to streamline the duties of the lead developer that is still used today

Was the lead developer in charge of analyzing and providing rapid support for our Summer 2021 release to production

Technologies: C#, Scala, SQL Server, WPF, and AWS.

2017 — 2019NICE CXoneSoftware Engineer II

2017 — 2019

Sandy, UT

Joined the Outbound team where I designed & implemented continued improvements to the company’s platform that increased efficiency, utilized new technologies, and provided our customers with new features

Technologies: C#, Scala, SQL Server, and AWS.

2016 — 2017The Wendy's CompanyDeveloper - Restaurant Solutions (Consultant via Leading EDJE)

2016 — 2017

Columbus, Ohio Area

Designed, built, implemented, and maintained multiple software solutions

Projects include a PCI compliant task scheduler and file mover, a web service to assist in configuration of the task scheduler, a flexible card payment solution for communicating with multiple payment processor interfaces, and updating the source control and project management solution for the .NET development team

Technologies: C#, Java, Oracle, SQL Server, MVC, Jersey, and JavaScript

Education

2014 — 2015

The University of Akron

Bachelor's Degree

2014 — 2015

2010 — 2014

The University of Akron

Associate's Degree

2010 — 2014

2006 — 2010

Firestone High School

High School Diploma

2006 — 2010

Experience+

Education

Bachelor's Degree

Associate's Degree

High School Diploma