# Alexander Lux

> Senior Software Engineer at Alkami

Location: Madison, Wisconsin, United States
Profile: https://flows.cv/alexanderlux

Highly skilled expert developer with the ability to design, build, and implement solutions to complex business problems. Ten years of software development experience in object-oriented programming with strong technical skills leading a team of engineers. Team player with excellent communication skills and a strong work ethic who is determined, driven, detail oriented, and an effective multitasker.

## Work Experience
### Senior Software Engineer @ Alkami Technology
Jan 2024 – Present | Plano, Texas, United States

### Lead Software Engineer @ NICE CXone
Jan 2021 – Jan 2024 | Sandy, UT
- In October 2022 I started as a team lead on our DevOps Engineering and Automation Tooling team working on the company’s internal tools for developers
- Designed & implemented moving the team’s build processes to GitHub Actions
- Redesigned & implemented health-check and performance counter reporting for thousands of servers into a new microservice architecture using Kubernetes
- Wrote an application used by our Deployment team to streamline how cluster data is viewed during a deployment to increase efficiency and reduce errors
- Mentored other team members
- Technologies: C#, SQL, GitHub Actions, AWS, Docker, Kubernetes, WPF, .NET Core

- In October 2021 I worked on our Enterprise Scale & Clusterless team as a lead developer bringing my extensive knowledge of our platform to other teams
- Led design & planning meetings to help move our monolith code into microservices
- Mentored other team members
- Technologies: C#, Scala, Go, SQL Server, Kafka, and AWS.

### Senior Software Engineer @ NICE CXone
Jan 2019 – Jan 2021 | Sandy, UT
- Continued on the Outbound team leading daily standups, sprint planning, and providing mentorship to other team members
- Assisted in redesigning parts of the platform to facilitate microservice transitions and using newer technologies
- Was the lead developer in charge of our Fall 2021 release to production to 60+ clusters and wrote new software to streamline the duties of the lead developer that is still used today
- Was the lead developer in charge of analyzing and providing rapid support for our Summer 2021 release to production
- Technologies: C#, Scala, SQL Server, WPF, and AWS.

### Software Engineer II @ NICE CXone
Jan 2017 – Jan 2019 | Sandy, UT
- Joined the Outbound team where I designed & implemented continued improvements to the company’s platform that increased efficiency, utilized new technologies, and provided our customers with new features
- Technologies: C#, Scala, SQL Server, and AWS.

### Developer - Restaurant Solutions (Consultant via Leading EDJE) @ The Wendy's Company
Jan 2016 – Jan 2017 | Columbus, Ohio Area
- Designed, built, implemented, and maintained multiple software solutions
- Projects include a PCI compliant task scheduler and file mover, a web service to assist in configuration of the task scheduler, a flexible card payment solution for communicating with multiple payment processor interfaces, and updating the source control and project management solution for the .NET development team
- Technologies: C#, Java, Oracle, SQL Server, MVC, Jersey, and JavaScript

### Solutions Developer @ Leading EDJE
Jan 2015 – Jan 2017 | Columbus, Ohio Area
- Created solutions to solve complex business problems as required by the client
- Included web apps, mobile apps, back-end systems, and database solutions
- Ensured that the client understood the solution and performed training as required

### Developer (Consultant via Leading EDJE) @ Prevedere Inc.
Jan 2015 – Jan 2016 | Columbus, Ohio Area
- Assisted in the development and testing of the next version of Prevedere’s flagship product, Changes included an updated UI, feature enhancements to the back-end system, and changes to the database
- Technologies: C#, MVC, Aurelia, Typescript, JavaScript, and SQL Server

### Developer (Consultant via Leading EDJE) @ Crown Search Services
Jan 2015 – Jan 2015 | Columbus, Ohio Area
- Assisted in bug fixes and feature enhancements to the existing software created by Leading EDJE
- Technologies: C#, MVC, Telerik Controls, and SQL Server

### Programmer/Analyst @ Hendrickson
Jan 2013 – Jan 2015 | Canton, Ohio Area
- Designed, built, and implemented internal applications to specifications. Performed troubleshooting and created feature enhancements on existing applications as requested
- Technologies: Visual Basic, C#, Telerik Controls, JavaScript, and SQL Server

### Operations IT Intern @ Hendrickson
Jan 2012 – Jan 2013
Primary responsibilities included first wave help-desk and daily operations support.


## Education
### Bachelor's Degree in Computer Information Systems
The University of Akron
Jan 2014 – Jan 2015

### Associate's Degree in Computer Information Systems
The University of Akron
Jan 2010 – Jan 2014

### High School Diploma in Diploma
Firestone High School
Jan 2006 – Jan 2010


## Contact & Social
- LinkedIn: https://linkedin.com/in/alux35

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Source: https://flows.cv/alexanderlux
JSON Resume: https://flows.cv/alexanderlux/resume.json
Last updated: 2026-03-22