• Managing and maintaining company servers by leveraging a wide variety of monitoring systems, AWS, SQL servers and the Linux terminal to analyze errors, ensure system security and optimize system performance

• Monitoring support queues and on-call duties to ensure timely response and resolution of monitoring system issues for internal users

• Preventing monitoring system outages by identifying breaking points of the monitoring system architecture, resolving them and recording findings for internal documentation used across the monitoring team

• Created python scripts to automate the data collection process for a client by using a web scraping API and multiprocessing to scrape, clean and organize contact information gathered from public websites into a dataset with over 300,000 items

• Decreased production time for a client’s advertisement HTML design process by developing a program using VBA to accept product ID’s and query a connected database for current product information and images, placing results into a selected HTML advertisement template

• Decreased data storage required for configuration settings by more than 50% by developing code in C# and SQL to map running environments so repeated configurations can be deleted

• Designed a tool using C# to take an input file with ID’s and return desired information about the items in an formatted output file, using a REST API to access item information

• Resolved reported technical issues and bugs by testing code and analyzing log files

• Created OOP/MVC programs using C# (LINQ, Unity, Ninject)

• Created web apps and web services using SQL, Javascript (JQuery), HTML & CSS (Bootstrap)

• Implemented a curriculum to teach tennis technique and improve knowledge of the sport to on average 12 students each session from ages 6 to 16

• Collaborated with other coaches to create games to improve agility and tennis abilities in a safe and fun environment

• Supervised and motivated students at 3 city-wide tennis tournaments for different age groups and play levels