2020 — Now
Redmond, Washington, United States
Copilot
Redesign the Bing chat product and work with partners across Microsoft to align on a singular Copilot brand voice and vision
Explore the vision of Copilot on Windows OS
Partnering with OEMs to add Copilot actions and intelligence to your personal phone
Led design and shipped Copilot Mode in Edge, Microsoft's AI browser
Bing AI
Conceptualize and design the future of web search with LLMs and conversational AI
Collaborate with stakeholders and cross-functional partners to build a product on tight timelines
Growth and Entry Points Design team for Web Experiences.
Partnering with different products and interfaces across Microsoft to integrate web content into their experiences
Redmond, Washington
Worked across a team of researchers, PM’s, and developers to perform design research, explorations, and recommendations for Bing search integrations
Developed accessibility specifications for Windows 10X search by performing research and consulting with subject-matter experts throughout Microsoft
Designed 5-year future forecasted search experiences with technical implementation criteria by consulting with a cross-functional team of experts
Conducted user research, design, and testing with a cross-functional team to support multi-account support on office.com
2019 — 2019
Greater Seattle Area
Created end-to-end mobile-first design solutions in a two-week sprint that clarified and expedited user journeys to address the needs of both the client and customers
Collaborated with a team of two researchers, one designer, Head of UX Design at Armoire, as well as pertinent teams within Armoire to analyze customer experience research data and develop high-fidelity mockups and a clickable prototype of our design solutions
Validated designs with user testing and iterated wireframes and prototypes accordingly
Presented the client with different design options to illustrate design justifications on a constrained timeline with strict deadlines
2017 — 2019
Managed operations of a graduate rotation program with the goal to create sustainability, clear procedures, and metrics of success:
+Created global documentation for the screening process, hiring event, on-boarding, and operations
+Designed and built an internal website to act as a knowledge base for rotation members, rotation managers, and organizations interested in joining the program
Managed a global sales research program encompassing $900,000,000 in deals
+Re-branded the program through consistent visual design and in line with McAfee branding, resulting in 13% more user engagement
+Created multiple design iterations and logo options to leadership and stakeholders
+Conducted user interviews, user testing, and affinity mapping to determine what aspects of the program's site were most important to users
+Updated the data visualization to offer users more clarity and better user interaction with a style that was consistent with the program's visual design
+Sourced ancillary data and correlated it to our CRM data to get a more holistic view of sales
+Collaborated with groups throughout McAfee to develop data from sales interviews and to act on insights and feedback received
During a one week sprint, I designed, implemented, and created documentation for an updated design in HTML and CSS for an internal program website so that it was more intuitive for users
Led a team of application engineers, sales reps, and data analysts to introduce a new online tool that provides competitive sales info within an active deal to bring valuable information to the context of a sale
Reduced unacceptable peer to peer traffic on the corporate network by 83% to not only further secure the McAfee network but also to remove bandwidth drain and increase productivity
Set up a personal virtual environment to perform a technical demo in 3 months - a task that is given to new Sales Engineer hires with an average of 10 years more industry experience
2016 — 2016
Everett, Washington
Developed an optimized logistics process, reducing delivery time by 54.6% and yielding an annual savings of $300,000
Led a cross-functional team of programmers, mechanics, and managers to solve problems under a strict time constraint
Acted as a process engineer for automated manufacturing project on a $2.6 billion (revenue) /month line
Collected and analyzed testing data for innovative production processes
Education
2013 — 2017
Florida State University
Bachelor’s Degree
2013 — 2017
2019 — 2019
General Assembly
UX/UI Design
2019 — 2019