# Alexandra M. > Software Engineer | Cross-Functional Projects | APIs & Systems Location: United States, United States Profile: https://flows.cv/alexandram I’m a software engineer with experience leading cross-functional technical initiatives, with a growing focus on project and program management. In my current role, I’ve taken on responsibilities beyond development, including coordinating across engineering, data, and partner teams to deliver system-wide changes. I’ve led initiatives involving API redesigns, telemetry improvements, and security updates—ensuring alignment, clear communication, and successful execution even as requirements evolved. I enjoy working at the intersection of technical systems and people: organizing complex work, improving processes, and helping teams move efficiently toward shared goals. I’ve also served as a Scrum Master, running Agile ceremonies and supporting team coordination. Outside of work, I’m actively involved in community initiatives and regularly volunteer. I also run a small baking operation for local farmers markets, which has strengthened my interest in working in mission-driven or food-related spaces. I’m currently pursuing a Master’s in Cybersecurity at New York University and am interested in technical program management, project management, and mission-driven organizations. ## Work Experience ### Software Engineer @ Sonos, Inc. Jan 2024 – Present | Boston, MA In my current role, I operate at the intersection of engineering and program execution, leading cross-functional initiatives and coordinating across teams to deliver system-level improvements. I’ve taken ownership of multiple projects that required aligning engineering, data, and partner teams, managing dependencies, and ensuring successful delivery even as requirements evolved. Key contributions include: Led end-to-end delivery of cross-functional initiatives, acting as the primary point of coordination across engineering, data, and partner teams Owned the redesign of WiFi disable functionality, including API updates, parameter design, and system-wide logic across complex network edge cases Adoption of Telemetry 2.0, collaborating closely with data teams and creating documentation Improved system observability by implementing device-level and circuit-breaker telemetry pipelines Led security-related system updates, including enforcing secure UPnP configurations and updating runtime policies Partnered with internal and external teams to resolve API integration issues, improving reliability for partners and end users Refactored and componentized APIs to improve performance, scalability, and reusability across projects Served as Scrum Master, facilitating standups, sprint planning, and backlog grooming to improve team coordination and delivery consistency Mentored junior engineers and supported onboarding through structured guidance and documentation Impact: Improved cross-team alignment and reduced delays caused by miscommunication Established documentation that became a source of truth across teams Contributed to successful delivery of multiple system-wide initiatives ### Software Engineer @ Chewy Jan 2022 – Jan 2023 | Boston, MA • Rearchitected a monolithic system using a microservice architecture to promote scalability and faster development. • Experience creating RESTful API from scratch to expose valuable prescription information internal partners needed for order processing. [RESTful API, IntelliJ, Gradle, Postman, Splunk, AWS] • Conducted performance and load testing for feature integration and peak-time assessment. [Gatling, Scala, Jira] • Improved database performance by moving towards a single source of truth, caching information and updating API calls, this enhanced customer search functionality. [MySQL, RESTful API, Splunk, IntelliJ] • Facilitated communication between IT and business units to gather requirements for feature enhancements. • Took ownership and led the development of new features for existing applications. [Jira, Excel, Agile] • Participated in an on-call rotation, managing incidents, addressing urgent issues and deployments, and provided ongoing support and maintenance for the existing functionalities within applications. [DataDog, Splunk, Docker, Kubernetes] • Part of Scrum Master, ensuring the team adhered to the scrum process. In charge of facilitating stand up, planning, grooming and retrospective sessions. [Jira] • Created and hosted tech talks to encourage learning and open discussions about various technologies. • Represented the company at the Grace Hopper Celebration, actively participating in the booth setup and engaging with attendees to foster diversity. Answered questions and provided information to create an inclusive and informative experience. • Engaged in internal women in tech events, contributing to panel discussions to empower and support female colleagues. Externally, participated in panels for incoming workers and individuals interested in the company, sharing insights and experiences to promote diversity and inclusion. ### Co-Founder, President, Mentor, Teaching Assistant @ Girls Who Code Jan 2020 – Jan 2022 | Troy, New York, United States Instruct over 100 upcoming Girls Who Code leaders in materials and practices with workshops. Foster an environment that serves to establish sisterhood amongst students by using a private Discord channel. The channel is used to cater all the members and allow them to comfortably socialize based on classes or interests. ### Outreach Coordinator, member @ Society of Women Engineers Jan 2019 – Jan 2022 | Troy, New York, United States Mentor over 20 young girls in their experiences with STEM once a month. Host events to improve other girls’ technical skills. These events include resume critiques, how to use your LinkedIn, how to prepare for an interview, etc. ### Software Engineer Intern @ Chewy Jan 2021 – Jan 2021 | Boston, Massachusetts, United States Worked in Agile Scrum teams and reviewed stories for each sprint backlog. Analyzed authorization requirements and created a strong set of use cases. Developed the Authorization team’s regression tests by creating a set of HTTP Methods and tests. Created a branch for the regression tests and integrated the tests into Jenkins. ### Vice President, Technical Lead @ Google Developer Student Clubs (Canada & USA) Jan 2020 – Jan 2021 | Troy, New York, United States Led a series of linked workshops to help students globally learn about the accessible technology that Google has. Organize and control a Discord channel for over 100 participants. ### Facebook ABCS Fellow @ Facebook Jan 2020 – Jan 2020 Facebook Above and Beyond Computer Science Program is a 10-week workshop for software engineers. This program has workshops made to prepare future software engineers for interviews by helping them master their skills in Data Structures and Algorithms. ### Software Developer Intern @ Datawerx Jan 2020 – Jan 2020 Had weekly assessments and developed new application ideas for the company website. Documented and beta-tested new software applications to protect and efficiently store client data. Worked on web scraping to collect data. ### Market Analyst, Shop Keeper @ Susan's Sanitary Shop Jan 2020 – Jan 2020 Used Excel to keep track of stocks/inventory. Researched Consumer base and Suppliers to determine fair price points. ### Mentor, Founder, Facilitator, Teacher @ Girls Who Code Jan 2017 – Jan 2019 Founded the first Girls Who Code (also the first women in STEM club at this school). Prepared club meetings and taught JavaScript to 10 students. Assisted a middle school in creating their own Girls Who Code club by mentoring 8 girls to develop programs and encourage new ideas. Fostered an environment that served to establish sisterhood amongst students. ### Financial Chair @ Lawrence Model Congress Jan 2015 – Jan 2016 Oversaw the spending of over $10,000 for a plethora of recourses. Planned a two-day event for over 400 people. Coordinated with multiple companies and school officers ## Education ### Master's degree in Cybersecurity NYU Tandon School of Engineering ### Bachelor's degree in Computer Science Rensselaer Polytechnic Institute ### Appalachian State University ## Contact & Social - LinkedIn: https://linkedin.com/in/alexandra-j-miller --- Source: https://flows.cv/alexandram JSON Resume: https://flows.cv/alexandram/resume.json Last updated: 2026-03-31