Built and integrated REST APIs to implement key features such as image attachments, unread message count, and bulk message management

Led the rollout of the web platform, incorporating opt-in/opt-out options, A/B testing, and a phased deployment strategy to ensure smooth user adoption

Managed high request volumes exceeding several hundred million per day

Ensured production stability using Grafana for monitoring and setting up alerts

Mentored interns, overseeing their project from design to production deployment

Created interactive heat maps, graphs, and dashboards to visualize fraud using D3.js

Led the technical design and development of an integration testing framework based on Selenium that was used by the UI and QA team to write 200+ test cases

Implemented a framework in Java to query Prometheus and generate snapshots of Grafana dashboards on-demand for secure external display to customers

Maintained build script, Dockerfile, and Helm config for frontend Node.js server

Ported 10+ internal administrative webpages from AngularJS to Angular 8

Automated the deployment of UI services using Bash, Groovy, Docker, and Jenkins

Wrote evaluation metrics in Python to gauge inter- and intra-story repetition

Worked with PhD researcher to help write, peer-review, and submit research paper

Paper accepted to AACL 2020 and INLG 2020 (arxiv.org/abs/2010.09935)

Fixed a widespread performance issue related to lack of parity between frontend and backend object representation

Fixed a performance issue with dataset version loading related to multiple unnecessary server calls from the frontend