# Alex Jackson > Software Engineer Location: New York City Metropolitan Area, United States Profile: https://flows.cv/alexjackson I am a Software Engineer with a passion for big ideas and a fascination with small things. I have always been driven to explore the inner workings of systems, and with a background in chemistry and computer science, I have honed this curiosity with the mentality that you can never ask too many questions. I am incredibly excited to work in a dynamic and fast-paced industry where new technologies are constantly evolving, and the breadth of questions never runs thin. ## Work Experience ### Software Engineer @ Fora Travel Jan 2024 – Present | New York City Metropolitan Area ### Software Engineer @ TradeWing Jan 2020 – Jan 2024 Tradewing empowers associations with modern, user-friendly digital tools to enhance member engagement, increase renewals, and boost non-dues revenue. Responsibilities: - Designed and implemented an association management system integration framework, facilitating the transfer of over 6 million daily records and seamless interaction with over 25 distinct apis - Designed an APM system using Datadog, providing engineers with crucial business metric alerts, SLA monitoring, dashboards, and application code tracing/logging, leading to fixes that increased email job delivery from below 90% to over 99.9% - Increased job throughput over 4x by implementing a job queueing and processing system using BullMQ and Redis, enabling horizontal scaling of both Heroku dynos and Node.js processes - Facilitated seamless virtual connections for thousands of users by leading the design and implementation of Tradewing's virtual event video conferencing feature, utilizing Tokbox SDK and React - Established Tradewing as an Identity Provider for Single Sign-On (SSO) flows enabling cross platform authentication for end users by implementing the OpenID Connect (OIDC) protocol - Redesigned Tradewing’s payments platform to easily integrate with collecting membership dues and ticket sales, reducing cognitive overhead for developers and enabling a unified checkout experience ### Software Engineer @ Veeva Systems Jan 2017 – Jan 2020 | Pleasanton California Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 625 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices in Europe, Asia, and Latin America. Responsibilities: - Improved Align's mapping functionality to handle over 10x more geojson map shapes by reimplementing the front end using Mapbox GL JS and capitalizing on the geospatial functionalities of Postgis - Cut more than 13% from AWS ec2 hosting costs by switching the OS distribution from RHEL to Amazon Linux 2 (AL2). This included porting existing provisioning scripts and creating an AL2 development virtual machine to support parity between production and development environments - Delivered the ability for customers to conditionally rollup and aggregate data on certain Align objects from system and custom fields to support business intelligence exploration - Ensure that Align and Veeva maintain strong engineering teams by conducting both phone screen and on-site technical interviews - Design, implement, and maintain modular and reactive back-end architectures by utilizing the most current tools within Java 8 and Postgres 10 (as well as their supporting frameworks) - Deliver both visually stimulating and engaging user experiences by leveraging the power of JSF templating ### Software Development Intern @ Visible EP Jan 2016 – Jan 2016 Worked on a feature of the Visible EP heart model that allows students to interact with simulated electrograms in real-time. ### Web Development Intern @ Asnet Jan 2015 – Jan 2015 | Da Nang, Vietnam Focused on front-end web development with HTML5/CSS/Javascript and explored back-end development in Django. ### Office Manager @ Lee Antimicrobial Solutions Jan 2014 – Jan 2014 | Armonk, NY Coordinated contracts with other businesses during a Kickstarter launch. Helped oversee the installation of Lee Antimicrobial Solution's main product (Dilute Hydrogen Peroxide HVAC system) in the venues of their customers. ## Education ### Bachelor of Science (B.S.) in Computer Science/Chemistry Tufts University ## Contact & Social - LinkedIn: https://linkedin.com/in/ajax88 --- Source: https://flows.cv/alexjackson JSON Resume: https://flows.cv/alexjackson/resume.json Last updated: 2026-04-05